Doral Acura

Solid customer service Had a great first experience with Julian, both during and after the service visit. He did a very good job of communicating the issues and providing va Had a great first experience with Julian, both during and after the service visit. He did a very good job of communicating the issues and providing various options on how to proceed, as far as necessary service to the vehicle was concerned. After the visit, I had a question that I emailed in the reply to a "How Did We Do" email they had sent, and not only did I hear back via email within a few hours, but I also received a follow-up call from Julian regarding the question. Excellent customer service overall. More

Awesome service always Always very attentive to our needs and great service! Saili is always great when we service our cars!! They always try to do their best. Always very attentive to our needs and great service! Saili is always great when we service our cars!! They always try to do their best. More

Great experience! After being disappointed by several other dealerships, I stopped in “just to look”. I was greet with smiles and a welcoming atmosphere. The salesman w After being disappointed by several other dealerships, I stopped in “just to look”. I was greet with smiles and a welcoming atmosphere. The salesman who helped me was Daniel Michelena and he was vey knowledgeable, considerate and professional. I ended up leaving with a brand new car that day. He tried his hardest to get me the best deal, and he treated me like a person unlike some of the other places I went. I’m very happy with the service and my new car. More

Quick Warranty Battery Change I went in for a battery change under warranty. Sara was very courteous and friendly, and the service was done in about 20-30 minutes. Going to dealers I went in for a battery change under warranty. Sara was very courteous and friendly, and the service was done in about 20-30 minutes. Going to dealerships is not usually a pleasant experience, but I’m glad to say this time I was well taken care of. More

Neat Service Efficient, fast and quality service with an outstanding customer service. The rep took care of everything I needed with great professionalism and 30 m Efficient, fast and quality service with an outstanding customer service. The rep took care of everything I needed with great professionalism and 30 mins later my car was ready. More

GOOD EXPERIENCE Very quick transaction and good deal. Highly recommend Daniel Michelena. Daniel, made sure we understood every feature of our new car. He is very atte Very quick transaction and good deal. Highly recommend Daniel Michelena. Daniel, made sure we understood every feature of our new car. He is very attentive to his clients throughout the entire year. More

Excellent dealer I give that rating because since 2009 I have been doing business with this dealer and I have always received very good attention during and after the I give that rating because since 2009 I have been doing business with this dealer and I have always received very good attention during and after the agreed business, More

Excellent Service staff was very friendly and the service was fast. i will definitely come back to esserman acura for another service for both of my cars. staff was very friendly and the service was fast. i will definitely come back to esserman acura for another service for both of my cars. More

The staff was ver friendly. The staff was very friendly. I was disappointed that the car washer was not working, it was the second time that happens with me. The waiting time was The staff was very friendly. I was disappointed that the car washer was not working, it was the second time that happens with me. The waiting time was longer. More

Best Auto Service in Miami! Brought my Acura in for a routine oil change and inspection. Julian was on pointe and delivered the vehicle far sooner than expected. The team is alwa Brought my Acura in for a routine oil change and inspection. Julian was on pointe and delivered the vehicle far sooner than expected. The team is always friendly, informative, trustworthy, and efficient. Highly recommend! More