Doral Acura

Great customer service This is my second time doing my service at Esserman in Doral and the customer service experience is always so pleasant! I def recommend doing all your This is my second time doing my service at Esserman in Doral and the customer service experience is always so pleasant! I def recommend doing all your services there! More

Great The car sounds great, almost like new. Everyone was professional and are alert. Also, service with a smile. I never have to wait too long to be assist The car sounds great, almost like new. Everyone was professional and are alert. Also, service with a smile. I never have to wait too long to be assisted.... never had a bad experience. Thank You! More

Service Less than 30 minutes of waiting time. Excellent service from Service Advisor Saili Triana. Waiting area very clean. Coffee and Doughnuts are excellent Less than 30 minutes of waiting time. Excellent service from Service Advisor Saili Triana. Waiting area very clean. Coffee and Doughnuts are excellent. Very friendly atmosphere. More

Oil Change/Tire Rotation. Great Place! Affordable Price. Went in for service on my new 2019 Acura for the first time. I arrived 30 minutes prior to close and all workers were willing to work on my car. I don Went in for service on my new 2019 Acura for the first time. I arrived 30 minutes prior to close and all workers were willing to work on my car. I don’t remember the name of the gentlemen who was making sure my mother and I were doing fine in the lobby. Everyone was really nice! Thanks to everyone! I couldn’t thank the service men because they had left. I’ll continue to service my car here. More

Recall service Excellent customer service very dependable people excellent Car wash service Is excellent I will go back to gain any job that I need to do it in my c Excellent customer service very dependable people excellent Car wash service Is excellent I will go back to gain any job that I need to do it in my car More

Regular oil change Arrived on time for the 8:30 am appointment and was finished before 10 am on Saturday considering they were busy it was excellent turnaround of custom Arrived on time for the 8:30 am appointment and was finished before 10 am on Saturday considering they were busy it was excellent turnaround of customer service. More

Great service Daniel was very friendly, helpful and attentive! He was able to work a price that was reasonable. Had a great experience overall. Extremely happy with Daniel was very friendly, helpful and attentive! He was able to work a price that was reasonable. Had a great experience overall. Extremely happy with my new car! More

Excellent! This place is amazing! Excellent service! Excellent employees! Excellent Customer Service! Amazing Friendliness! Daniel was very friendly, helpful and attentive to resolve Excellent service! Excellent employees! Excellent Customer Service! Amazing Friendliness! Daniel was very friendly, helpful and attentive to resolve the problem with my car! And, Julian did an excellent work fixing my car! Extremely happy with my car! More

Great experience with Vidal Nunez Vidal Nunez’s level of knowledge and professionalism made my experience as luxurious as the car that he helped me choose. I highly recommend any perso Vidal Nunez’s level of knowledge and professionalism made my experience as luxurious as the car that he helped me choose. I highly recommend any person considering to get an Acura to ask for Vidal Nunez at Esserman International. More

Defective leased vehicle/no resolution from Esserman Ac My leased 2018 RDX has been shaking and slow acceleration intermittently for months. Has been at Esserman Acura three times. They have not fixed it. C My leased 2018 RDX has been shaking and slow acceleration intermittently for months. Has been at Esserman Acura three times. They have not fixed it. Called Acura Headquarters Customer Relations who said they would look into it and eventually said to keep driving the car until they could get a specialist to go to Esserman Acura to look at the car. Its been two weeks and have heard nothing. Have already filed the first letter to begin the Lemon Law process after legal counsel. Meanwhile, a loaner was refused and have been having to drive my car worried where it will malfunction again. This was my 2nd Acura and definitely my last. Horrible customer service. More