Doral Acura

customer service Very satisfied and a new Esserman member named Leo he gave every explanation I need to know what's going to happen to my car and also great recommenda Very satisfied and a new Esserman member named Leo he gave every explanation I need to know what's going to happen to my car and also great recommendations that I need for my car in the future More

Working with Saili Triana Almeida is the Best Working with Saili and her support staff is what makes me return time and time again for service at Esserman International Acura, she is precise in th Working with Saili and her support staff is what makes me return time and time again for service at Esserman International Acura, she is precise in the recommendations of the work that needs to be done. I plan to continue to take my Acura TSX for service under Saili and her team. More

Leasing car experience The manager and sales people were very professional and friendly. They took their time to answer all my questions, which made it a very good experienc The manager and sales people were very professional and friendly. They took their time to answer all my questions, which made it a very good experience! More

Oil change The nice thing about going to the dealer, is the service. They answered all my questions and fixed minor problems, like fixing the child lock on the b The nice thing about going to the dealer, is the service. They answered all my questions and fixed minor problems, like fixing the child lock on the back door. Saili was on top of everything and service was quick. More

Excellent support and care!! My 2020 Acura RDX had a flat tire, called the center and I was instructed what to do. My car was towed to the service center. Leo called me, asked so My 2020 Acura RDX had a flat tire, called the center and I was instructed what to do. My car was towed to the service center. Leo called me, asked some questions, explained me the possible outcomes for a damaged tire etc. He called me later, told me that the tire was ran flat, that I needed to replace the tire, gave me prices, and the same afternoon I picked my car repaired and washed. Leo gave me my keys and as always was very helpful, nice and professional attention to customers....definitely an asset to the Co. More

Wonderful as always. Every time I call with a question, and or stop by for service, they make me feel like a an part of the Esserman family. Every time I call with a question, and or stop by for service, they make me feel like a an part of the Esserman family. More

Oil change Staff was very friendly but service was too long. They advised me it would take 1 hour max including the car wash but 1 hour and a half passed and the Staff was very friendly but service was too long. They advised me it would take 1 hour max including the car wash but 1 hour and a half passed and the car still wasn’t done. The staff was friendly but the service took way too long More

Consistent for over 20 years! Professional, informative and always helpful...this has been my experience at Esserman for over 20 years. Staff are friendly, knowledgeable and try t Professional, informative and always helpful...this has been my experience at Esserman for over 20 years. Staff are friendly, knowledgeable and try to find the best solution for your particular situation. Service representatives will accommodate busy work schedules, help figure out what maintenance is required and will advocate for your repair needs when necessary. Esserman has gained my trust and has not disappointed. Well done and I look forward to being an Esserman customer for many more years. More

Repair follow up! Excellent service! We have always been taken care of with outstanding service and professionalism. Saili Triana is absolutely the best service repre Excellent service! We have always been taken care of with outstanding service and professionalism. Saili Triana is absolutely the best service representative. She has always taken care of every detail. We are very grateful to her. More

Excellent care and timing I went for regular maintenance, no problems , no delays.....excellent job. 👍👍👍👍👍. Before an hour I had my car back ready to go home.... thank y I went for regular maintenance, no problems , no delays.....excellent job. 👍👍👍👍👍. Before an hour I had my car back ready to go home.... thank you. More