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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

January 02, 2017

Easy breezy, unbelievable no words! I came across the Donohoo dealership through Car Gurus. I was really skeptical cause most internet dealers have tricks & gimmicks to attract clients. More

by GfromTn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us such a detailed review of your buying experience. We believe reviews like yours certainly help future customers know what to expect. Like you, most shoppers start their search online (the BEST way to browse our cars) - our complete listings with LOTS of actual pictures of each car, plus vehicle history reports ensure that what you see online matches what you see when you arrive in person. We'll never pressure our customers to buy a vehicle. Our goal is to help you find the perfect match for you, then we'll help you through the process of buying it with our customer-centric team approach. And our signature test-drive experience means that you get to experience the car on your own terms. We think it works, and we're glad you do too. Thank you again for the positive review, and for your business. We look forward to serving you again in the future!

January 02, 2017

Excellent Service My experience has by far been the best. I purchased my 1st vehicle in May 2016 and another in December 2016. My customer service experience was wonde More

by carlos_mccollum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Jan 05, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We're glad that we were able to provide a wonderful customer experience, not just once, but twice. Repeat customers like you are our best indicator that we're doing things the right way. Thank you for your repeat business. We look forward to serving you when you're ready for your third purchase!

December 30, 2016

It was great It was a great buying experience as it should be. Sales paper work was ready on arrival and with the test drive and signing the paper work it took ar More

by Rambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Leal
Jan 04, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to give us positive feedback on your recent buying experience. We're glad to know that Eric and Edwin worked together to make your experience a great (and fast) one. We hope you enjoy your new car for years to come and we look forward to serving you again in the future.

December 30, 2016

Best car shopping Shopping for a car is a one of a kind experience at Donohoo. First of all, the stuff at the front desk was very friendly and very helpfull. You pic More

by boeckmannb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Whitaker, Maria Hernandez, Melissa Montoya, Keith Williams
Jan 05, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying with us. We're pleased to know that you appreciated our "one of a kind" experience. We think our process and our no-hassle, no-pressure approach sets us apart from the rest. And our high-quality vehicles and competitive pricing speak for themselves. We appreciate your business and hope to serve you again in the future.

December 28, 2016

Best place in America to buy a car I called and told the salesman, Keith, that I was from out of town and needed a certain vehicle at a certain price and BAM, there she was... Great fe More

by tynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Whitaker, Keith Williams
Jan 04, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a positive review about your experience buying with us. Many of our customers come to us, like you, after having a not-so-pleasant experience with other dealerships. We believe that our friendly staff and transparent selling approach really do make the difference. We're glad you agree! And we work diligently to make sure that our online listings are complete with vehicle history reports and lots of pictures, so for those who come in from out of town like you, there are no surprises when you see the vehicle in person. We appreciate your business and your review - feedback helps us to continuously improve.

December 27, 2016

GREAT WAY OF DOING BUSINESS! Great experience... They definitely have the process of purchasing a vehicle down to a science. Was in and out in about thirty minutes. Thanks guys More

by adbush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The beautiful ladies up front., Mo Sandoval
Jan 04, 2017 -

DonohooAuto LLC responded

Thanks for the high marks! We appreciate you taking the time to leave us a positive review. We're glad to know that Kyle and Mo took great care of you and were respectful of your time. We appreciate your business and look forward to serving you again in the future.

December 26, 2016

Awesome buying experience! I want to start off by saying that Donohoo, has exceeded my expectations by far. Words cannot express the professionalism, and positive experience I r More

by DetraScott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

DonohooAuto LLC responded

Thank you so much for your positive and thorough review. We're glad that our commitment to professionalism showed through in your experience. We certainly try to do our best to make sure that every sale ends on a high note. Thank you for letting us know that Eric and Jimmy worked together to exceed your expectations. We appreciate your feedback, and of course, your business. Enjoy your CLA250 - we hope you enjoy it for a long time to come.

December 26, 2016

Excellent buying experience Hands down the best car buying experience ever! DonohooAuto has outstanding customer service, no haggling, best prices and their service department is More

by stephaniecrane11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

DonohooAuto LLC responded

Thank you so much for your glowing recommendation. We're glad to know that we were able to deliver on your "best car buying experience ever." We think our friendly sales team and fair pricing make for a great buying relationship, but hearing from customers like you affirms that we're on the right track. Thank you for your business and for your feedback. We look forward to serving you again in the future!

December 22, 2016

We'll Be Back We just made our second purchase from Donohoo Auto. It is a well run dealership with all the employees eager to help and very knowledgable. More

by kirech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your experience. We love to hear from our customers, especially our repeat customers, We know if we can help someone have a great experience more than once, we must be doing something right. We appreciate your repeat business and your positive review. We look forward to helping you when you're ready for your next purchase as well!

December 21, 2016

Amazing experience Perfect from start to finish. You shouldn't look any further for a place to buy a car. The staff from receptionist to salesman to finance to manager w More

by cboyd3142
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker, Maria Hernandez
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that you had an amazing experience buying with us! We're so glad that our entire team gave you friendly, turnkey service. That's exactly what we aim to do! We appreciate your business and your kind words. We hope you enjoy your new car and that we'll see you down the road!

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