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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

January 12, 2017

Great experience Great dealership and buying experience. We arrived and were greeted then we began our no hassle test drive. When we returned we wanted to test drive More

by Ben_WWMSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Jan 12, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to tell us about your recent experience with us. We do hope you drive as many cars as you need to make your decision. After all, a car is an investment. We're glad that Jim and Chris took great care of you during your transaction. We appreciate your business and look forward to serving you again. Thank you for the high praise!

January 12, 2017

This was my third car from Donohoo This is the third car purchased from Donohoo. I continue to be impressed with this dealership. The selection and price range is outstanding. All th More

by Dan Zimmermann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

DonohooAuto LLC responded

Dan, thank you for taking the time to leave a thorough review of your experiences with us. It's nice to hear from a customer who we have served over the years and continue to impress. We're pleased to know our numbers have consistently come in competitively - that lets us know that we're on the mark, which is a good thing. And we're glad that our no-hassle, no-haggle approach has been a good one for you. Thank you for your continued support, we look forward to serving you once again when that time comes. And thank you for the many recommendations. We greatly appreciate it.

January 10, 2017

Trouble free, no hassle buying. This is my third buying experience with Donohoo Auto and each time has been hassle free, wonderful staff, very attentive to your needs. Very helpful More

by MGUNN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Jan 17, 2017 -

DonohooAuto LLC responded

It's great to hear from our repeat customers. We feel like anyone can make a customer happy one time, but to do it time and time again, means that we must really be doing something right. Thank you for letting us know that you enjoy our hassle-free sales and excellent customer service. We surely appreciate your recommendations to friends and family and your repeat business. Thanks for telling us about your most recent experience with Trey and Nic. Wishing you many happy travels.

January 08, 2017

DonohooAuto is the best I bought my 3rd car from DonohooAuto on January 5. The service, from receptionists to Becky in Finance is 2nd to none. Jay Martin, General Manager, More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
Jan 17, 2017 -

DonohooAuto LLC responded

Thank you so much for the kind words and the five-star review. We're glad to know that Jay, Becky, Nic and Mo delivered great service. It means a lot to us that you recognize the attention we pay to hiring great (and genuine) people who deliver friendly, honest service. We know we're doing something right when we are able to meet high expectations three times in a row. Thank you for your repeat business. We look forward to serving you again when you're ready for your fourth purchase.

January 06, 2017

When you don't follow up! My experience with Mark Hubbard Senior SalesPro started out great! I walked in with a loan approval in hand and could not get any flex on price! I lo More

by Jermac421
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2017 -

DonohooAuto LLC responded

We're afraid there seems to be an issue with the emails. Mark is reaching out to you, but otherwise, please call the dealership directly so he may assist you. We hope we can continue to serve you. Thank you for taking the time to reach out to us, so that we can continue to improve our processes. We appreciate your business.

January 06, 2017

Outstanding Customer Service Top of the line sales and service organization. These folks are professionals that really work hard to insure the customer's complete satisfaction. Th More

by tnlemmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

DonohooAuto LLC responded

A hat trick of great service! That's something we can get excited about. Thank you for taking the time to let us know that you've had three great experiences with us. We're glad that you've recognized the work we put into providing excellent customer service, and of course, offering a large selection of quality vehicles to sell. We appreciate your repeat business and hope to see you again when you're ready for your next car. Many thanks.

January 05, 2017

Excellent serice.No pressure,Easy buying experience. Excellent service and buying experience.Eric Jones was great even though I forgot and left my wallet and driver's license at home.I would highly recom More

by retiredw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

DonohooAuto LLC responded

We understand....everyone has had one of those days. We're glad to know that Eric provided great service during your visit with us. We appreciate you taking the time to leave us a five-star review, and your business. And we'd certainly appreciate you telling friends and family about your positive experience with us. We hope you enjoy your new car.

January 03, 2017

Second car bought here Bought an Infiniti G35 here four years ago for my son. High mileage had me worried but after four years nothing but normal maintenance on the car. Pu More

by richardnieves0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

DonohooAuto LLC responded

When we can make a customer happy twice in a row, we know we're doing something right. We're glad to know that the Infiniti proved to be a wise investment for your son. And we're especially glad to know that we were the best choice for your recent SLK purchase. Thank you for letting us know that Eric and Nic delivered a five-star buying experience. We appreciate your repeat business and your high marks!

January 03, 2017

"Very Smooth Buying Experience" From the initial view of our car on the website to the day we were handed the keys to take possession of it, all of the staff members we interacted wi More

by vanzak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Keith Williams
Jan 17, 2017 -

DonohooAuto LLC responded

Thank you for letting us know about your recent experience shopping with us. We're so glad to know that you found our team members to be friendly, professional and easy to work with. We appreciate your business and your willingness to spread the word to friends and family. Happy travels!

January 02, 2017

Courteous, Professional Sales and Service I was very impressed with the professionalism of all the employees. As a former manager in the FAA, where customer service was critically important, More

by willandgwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Maria Hernandez, Melissa Montoya
Jan 05, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review and for recognizing the value we place in hiring the right people and training them to provide excellent service. Add to that a sales model that is built around transparency and efficiency, and we hope to have the ingredients to earn five-star reviews from every transaction. Thank you for letting us know that Maria, Eric, Melissa and Becky provided excellent service. We appreciate your business and look forward to serving you again the future.

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