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DonohooAuto LLC
Birmingham , AL
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Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience Great dealership and buying experience. We arrived and were greeted then we began our no hassle test drive. When we returned we wanted to test drive Great dealership and buying experience. We arrived and were greeted then we began our no hassle test drive. When we returned we wanted to test drive one additional vehicle and there were no problems with this. Jim was very honest during the whole process, finance was quick and easy and we were soon back on the road with a great new car. Will definitely recommend and return in the future. Thanks Again! More
This was my third car from Donohoo This is the third car purchased from Donohoo. I continue to be impressed with this dealership. The selection and price range is outstanding. All th This is the third car purchased from Donohoo. I continue to be impressed with this dealership. The selection and price range is outstanding. All three times I got a little more for my trade-in than I expected and paid less for the vehicle I purchased than what the KBB, Edmunds, NADA, etc. said it's retail or trade-in value was. All three vehicles were trouble free from beginning, at least in regards to Donohoo's involvement. The BMW had some issues but that was a BMW and BMW dealership here in Huntsville issue. No fault of Donohoo's. We picked about seven vehicles we wanted to test drive. All were made available for us and we were able to drive them all and select which one we liked. I didn't feel any need, on all three purchases, to haggle the price for my trade-in or my purchase since the price paid for my trade and the price of the new vehicle were higher and lower, respectively, than what my research indicated. There was never any high pressure sales tactics, which I appreciated. The staff was excellent. We had our own financing so there was no pressure there, although they did offer to see if they could beat the rates I was getting from my bank, I just didn't want to go through the hassle of filling out the loan application. This is a great dealership which I have recommended to others on several occasions and will do so again every chance I get. Thanks Donohoo! More
Trouble free, no hassle buying. This is my third buying experience with Donohoo Auto and each time has been hassle free, wonderful staff, very attentive to your needs. Very helpful This is my third buying experience with Donohoo Auto and each time has been hassle free, wonderful staff, very attentive to your needs. Very helpful and supportive. I have recommended this dealership to several friends who have now purchased cars from dealership as well. Great concept, number one in my book. More
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DonohooAuto is the best I bought my 3rd car from DonohooAuto on January 5. The service, from receptionists to Becky in Finance is 2nd to none. Jay Martin, General Manager, I bought my 3rd car from DonohooAuto on January 5. The service, from receptionists to Becky in Finance is 2nd to none. Jay Martin, General Manager, is the best. He has built a team that has it all-they are friendly, helpful, knowledgeable and just plain nice people. From the time I told Jay I was going to buy a car, to my discussion with Nic in Finance, to my closing the sale, up to Mo giving me instructions on how to operate the vehicle it took only 2 1/2 hours. And, Jimmy Burns in the service department took time out of his busy day to make it a point to drop by and say hello. Great job Jay !! More
When you don't follow up! My experience with Mark Hubbard Senior SalesPro started out great! I walked in with a loan approval in hand and could not get any flex on price! I lo My experience with Mark Hubbard Senior SalesPro started out great! I walked in with a loan approval in hand and could not get any flex on price! I loved their initial customer service so much and the vehicle that I closed the deal. Now, he won't respond to my emails. Closed the deal and they are done! More
Outstanding Customer Service Top of the line sales and service organization. These folks are professionals that really work hard to insure the customer's complete satisfaction. Th Top of the line sales and service organization. These folks are professionals that really work hard to insure the customer's complete satisfaction. This was our third encounter with this company and we have been favorably impressed every time. More
Excellent serice.No pressure,Easy buying experience. Excellent service and buying experience.Eric Jones was great even though I forgot and left my wallet and driver's license at home.I would highly recom Excellent service and buying experience.Eric Jones was great even though I forgot and left my wallet and driver's license at home.I would highly recommend Donohoo Auto. More
Second car bought here Bought an Infiniti G35 here four years ago for my son. High mileage had me worried but after four years nothing but normal maintenance on the car. Pu Bought an Infiniti G35 here four years ago for my son. High mileage had me worried but after four years nothing but normal maintenance on the car. Purchase experience was very positive so I recently came back for another car. After test driving two similar SLKs from other dealers, decided the car at Donohoo was the best deal for the money. Once again very positive experience with Eric and Nic during the purchase. Would definitely recommend Donohoo for used car purchases. More
"Very Smooth Buying Experience" From the initial view of our car on the website to the day we were handed the keys to take possession of it, all of the staff members we interacted wi From the initial view of our car on the website to the day we were handed the keys to take possession of it, all of the staff members we interacted with at Donohoo Auto were nothing short of friendly, professional, and easy to work with. We will most definitely refer others to patronize this dealership without hesitation. Best Wishes! More
Courteous, Professional Sales and Service I was very impressed with the professionalism of all the employees. As a former manager in the FAA, where customer service was critically important, I was very impressed with the professionalism of all the employees. As a former manager in the FAA, where customer service was critically important, it was very apparent that a customer oriented environment in all aspects of the process is exhibited and emphasized by management. More