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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

February 04, 2017

Great Dealership Pleasent experience and purchase was easy as 1 2 3. My second purchase and I will be back in the future to buy again. On line review of vehicles or on More

by mmoore9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Feb 06, 2017 -

DonohooAuto LLC responded

Spoken like a pro! You're absolutely right - we work very diligently to make sure that all of our online vehicle listings are complete...with lots of pictures and vehicle history reports, so what you see online is exactly what you see in person. We're glad to know that you recognized this, and that you appreciated our process enough to come back and buy another vehicle from us. Repeat business is the highest form of praise that we can receive! Thank you for the positive review and the repeat business. We look forward to serving you again in the future!

February 04, 2017

My Infiniti Everyone you will come in contact with at Dohohoo is very professional and really good to work with. Their selection of high end vehicles is excellen More

by befaulkner67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thought-out and thorough review. We're glad to know you noticed our high level of professionalism and selection of high-end vehicles. And we're pleased that your search brought you to us, and that we were able to offer competitive pricing, trade value and interest rate - sounds like a recipe for success! We apologize that the detailing was not up to your standards. Your feedback is important and we will certainly look at those processes as we are always trying to improve the overall customer experience. Thank you for your business and for your time. We hope to serve you again in the future. If there is anything else we can do for you, please give us a call.

February 03, 2017

Excellent Service I had a very positive experience from the comprehensive online information provided to the courteous and professional staff. I would highly recommend More

by Butch
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Desk clerks, Mo Sandoval, Jonathan Witsiepe, Bryan Glasscock
Feb 06, 2017 -

DonohooAuto LLC responded

We appreciate the valuable feedback. We've put a lot of work into making sure that our website listings are complete, with many pictures and vehicle history reports. That way, what you see online is exactly what you see at the dealership. And we're glad to know that you enjoyed our unique test drive experience. We think it's important for our customers to experience our cars on their own terms. Thank you for taking the time to leave us a positive review. We're always looking to continuously improve our customer experience. We appreciate your business!

February 03, 2017

Great employees and a comfortable experience Jonathan Yale did a great job providing me two autos to test drive and staying in touch answering questions and making recommendations. I enjoyed the More

by mikeatk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Feb 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Jonathon and Kyle did a great job in helping you find the right car and getting you settled in it. We're glad you enjoyed the no pressure experience. Thank you for letting us know that the detail job did not meet your expectations. We are always looking for ways to improve and will certainly use this information to review our detail procedures. If we can do anything else for you, please contact us.

February 02, 2017

Very professional I would recommend anybody that's looking for a good car to come here. It was a great experience and everyone was super nice and friendly. More

by Antoniop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Feb 06, 2017 -

DonohooAuto LLC responded

Thanks so much for taking the time to tell us about your great experience. We're glad to know that Eric and Mo provided professional service and that you found our team to be friendly. We work hard to hire good folks, so that's no surprise to us! We appreciate your business and hope that your new Mercedes keeps you going places for a long time to come.

February 02, 2017

In and Out! Great customer service...easy process. Kyle, Ms. Betty, Adam and All involved with helping with the purchase of my vehicle did a good job from beginni More

by Char1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Becky Whitaker
Feb 06, 2017 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a positive review. We think our process is easy too - we're glad you found that to be the case. We're pleased to know that Kyle, Adam and Becky took great care of you from beginning to end. That's just the way it should be! Thank you for your business, and most certainly, for your future recommendations to friends and family.

February 01, 2017

best service I would HIGHLY recommend Donohoo Auto. They made buying a car so painless. Honest, up front, explained everything, helped me set up my bluetooth and More

by caitlin justice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Jonathon Yale
Feb 06, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience. We're glad to know that Adam, Jonathon and Becky took great care of you. If your experience was painless, then it was just the way it should be! We greatly appreciate your business, and of course your recommendation to friends and family. We look forward to serving you the next time around!

February 01, 2017

Quick and easy My only concern is that I did not work with the person that I had communicated with over the internet, even though I identified this to the receptioni More

by duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Jonathan Witsiepe
Feb 01, 2017 -

DonohooAuto LLC responded

Thank you for the positive review. We've designed our sales process so that any team member is able to pick up where another left off. That way we can provide seamless service in case the original person is not in or is unavailable to provide assistance when you come to the the dealership. We're glad to see that Kyle, Mo and Jonathan all earned five stars for the customer service they provided. We appreciate your business and hope that we may serve you again in the future.

January 31, 2017

Best ever Drove five hours to get there.could not have ask for a better buying experience. The ladies at the front. desk could not have been more welcoming Eric More

by Kim Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2017 -

DonohooAuto LLC responded

Thank you for the high marks! We work hard to make sure all of our customers receive great service, but especially so for the many people who cross state lines to shop with us. We're glad to know that Eric, Adam and Marci provided exceptional service. We appreciate your business and look forward to helping you when your daughter is ready for her car. Many thanks.

January 28, 2017

Great experience Our experience at Donohoo Auto was fantastic! Everyone was so helpful and courteous. The whole process did not take very long. We were very pleased wi More

by cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Jonathan Witsiepe, Jonathon Yale
Jan 31, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a fantastic buying experience with us. We're glad to hear that Mo and "the Johnathans" got you in and our quickly, while taking great care of you. We appreciate your business, and of course, your recommendation. Enjoy your new car!

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