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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

February 17, 2017

Great place to get a vehicle Keith was my salesman he is great. I will tell all my friends to go here to Donohoo for great deal and no hassle. Go buy now and get a great deal. More

by Getatruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Mar 02, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Keith was a great help to you while you were shopping at our dealership. It's helpful to know that our people are doing a good job and that you appreciated our no-hassle approach and competitive pricing. We appreciate your business and hope to serve you again in the future.

February 16, 2017

Best car shopping experience! This dealership is great! There was no hassle or pressure from the sales people. You go inside and give the details of what you want. They pull up the More

by kevinjdavenport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

DonohooAuto LLC responded

Kevin - thank you for taking the time to leave us valuable feedback. We're pleased to know that you enjoyed our no-hassle, no-pressure sales approach. We firmly believe in letting our customers take the time to figure out what is the best vehicle for them. We're so glad you love your car, and hope that you brag away! We appreciate your business and your hearty recommendation. Hope to see you down the road!

February 15, 2017

Issue with sales guy I'm not one to usually complain but I feel the issue I had needs to be told and hopefully prevented with your other customers. To basically sum it u More

by kscoggins41412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe, Jim Hardy
Feb 15, 2017 -

DonohooAuto LLC responded

Kendall - Thank you for taking the time to leave us valuable feedback about your recent buying experience. We want all of our customers to have a five-star experience with all of our team members. We will look into your comments and our General Manager, Jay Martin, will call you tomorrow to discuss further. In the meantime, please don't hesitate to contact us if you need immediate assistance. We appreciate you trusting us with your business as a repeat customer and look forward to continuing the conversation.

February 14, 2017

Very friendly Very helpful worked hard to find the SUV I wanted.Went far beyond to please us kept me informed to when my SUV was at and when it would be in .Husband More

by SUV girl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2017

Experience I have had the best car buying experience at Donahoo Auto. Everyone from the greeting team, sales, finance and especially Jimmy in the shop were top n More

by mark_burkholder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Trey Anger
Mar 01, 2017 -

DonohooAuto LLC responded

Mark - Thank you for taking the time to let us know that you had the "best" car buying experience with us and that Trey, Alex and Jimmy delivered exceptional customer service. We appreciate both the kind words and your business. Testimonials like yours are a great indicator that we're on the right track. Thank you again and we hope to serve you again in the future.

February 13, 2017

good deal Everyone was very caring and helpfu i will tell family and friends thanks they went out of there way to make me feel comfortable with the deal More

by sliver lady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger
Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Trey and Mo delivered friendly and respectful service. We know buying a car is a big purchase, and we want our customers to be completely comfortable with their decision to shop with us. We appreciate your business and the kind words. We hope you enjoy your new car, and hope to serve you again in the future.

February 13, 2017

Zero hassle, great buying experience. From the moment I walked in and was greeted by the warm smile of Melissa at the front desk, to the detailed yet straight forward explanation of financ More

by RyanF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Montoya, Tina Viljoen, Jonathon Yale
Mar 02, 2017 -

DonohooAuto LLC responded

Ryan - thank you for the thorough and fun review! We're so glad that you enjoyed our hassle-free approach and found our employees to be friendly and genuine. And while the idea of complimentary scotch is intriguing, we're betting our insurance company would frown on combining that with test drives. In the absence of that, we do hope that we'll get to serve you again. We appreciate your positive review and your business. Many thanks.

February 12, 2017

Great car buying experience. Great staff. I gave the five stars because this dealership is awesome! Very friendly staff, great prices! Drove two hours to purchase this vehicle! Well worth the More

by Kay22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a five-star rating for our dealership. We're glad that Adam delivered service that made shopping with us well worth the drive. You'd be surprised at how many people drive hours to shop with us! Thank you again for your trust and business. We hope to serve you again in the future.

February 12, 2017

In and Out. Great experience across the board. Friendly and knowledgeable employees. Good deal on car purchased and fair market on trade in. Look forward to our More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mo Sandoval
Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mo and Marci provided great service during your recent purchase. We're glad to know that you found our team to be friendly and knowledgeable and that they delivered a great experience. It's helpful to know that you found our pricing competitive as well. Thank you again for your business. We hope to serve you again down the road.

February 10, 2017

Excellent experience in purchasing a used Lexus. The staff was awesome. The total transaction of the sale was brief. The best experience ever! I would highly r More

by cargirl/dj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Mar 01, 2017 -

DonohooAuto LLC responded

Thank you for letting us know that Mark and Adam gave you great service during the recent purchase of your Lexus. We're glad to hear that it was your "best experience ever"...that certainly lets us know that we're on the right track. We appreciate your business and hope to be of service in the future. Thank you for your business and recommendation!

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