Donley Ford of Mt. Vernon - Service Center

I've been bringing my vehicles here for the past couple years, and won't go anywhere else. My most recent visit was for a recall that took 2 days. They had me a courtesy vehicle ready when I dropped min years, and won't go anywhere else. My most recent visit was for a recall that took 2 days. They had me a courtesy vehicle ready when I dropped mine off and it was the same model. Made it nice because it wasn't time trying to get familiar with it. More

The people in the service department were prompt, courteous, and helpful, The service technicians were also very fast. courteous, and helpful, The service technicians were also very fast. More

Very pleasant reception. Fast professional service. Handled ford recall in a outstanding and informative manner. Handled ford recall in a outstanding and informative manner. More

Worst experience I’ve ever had with them. Horrid service. Tried to upsell instead of doing what I asked them to do maintenance wise on my vehicle. And with a manufacturer issue reoccurring you’d think they w Tried to upsell instead of doing what I asked them to do maintenance wise on my vehicle. And with a manufacturer issue reoccurring you’d think they would fix it the first time. Nope! Broken again. And when in for service they tell me the motor is broken yet I leave and it miraculously is operational again. Retrain your service people. And one more thing… if the scheduled service is at 11 and I drop it off an hour ahead of time. Don’t call 15 min before closing to tell me it’s finally done. Yet you refused to do ANYTHING I requested. Instead tried to upsell me what I certainly don’t need! Horrible service all around and clearly Still irate over this More

Thanks, problem was solved in a timely matter and with no problems.Also thanks w the help with the oil purchase. no problems.Also thanks w the help with the oil purchase. More

My experience with Donley’s service is always good. I would recommend Donley’s to anyone would recommend Donley’s to anyone More

The service Department we t above and beyond like always! Jeff Armstrong is great to work with! Jeff Armstrong is great to work with! More

As long as I live close enough I will always take my Ford’s to Donley. They do a good job getting your vehicle taken care of. Ford’s to Donley. They do a good job getting your vehicle taken care of. More

I just needed my oil changed and the works, it took under an hour. Great job an hour. Great job More

I was able to check in quickly and wait in a clean, comfortable waiting area. Service was performed quickly and I was on the road in less than an hour. comfortable waiting area. Service was performed quickly and I was on the road in less than an hour. More