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Donley Ford of Mt. Vernon - Service Center

Mount Vernon, OH

4.6
284 Reviews
Call Service Center (740) 392-2222

284 Reviews of Donley Ford of Mt. Vernon - Service Center

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May 28, 2022

Very courteous and timely! The price was very affordable. They were able to service my transmission at last minute before leaving town More

by raybutler726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the people at the service counter
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May 31, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. The team will be glad to hear your positive feedback. We hope you had safe travels and we look forward to assisting you more along the way.

May 26, 2022

Good job well satisfied WITH SERVICE . GOOD GREAT WONDERFUL PEOPLE TO DEAL WITH WILL RETURN FOR FUTURE SERVICE ON MY FOR 5 FORD VEHICLES, THANK YOU -- JOE McGregor More

by JOSKRZYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Evanoff, Jeffrey Renner, Tyler Duncan, Hayley Flowers-Kreps
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May 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review Joe, we truly appreciate it! We will share this with the team and we look forward to your next visit with us. Thank you for being a valued Donley Customer!

May 12, 2022

Great personnel to work with. Very helpful and they keep you informed about your vehicle. More

by ADSTANYA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Personnel
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May 13, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review, this is what we love to hear. We will share this with the service team and we truly look forward to working with you more along the way. Thanks again for choosing Donley Ford for your vehicle service needs!

May 07, 2022

They did good job with our service with short weight time and changed a headlight More

by MARKBAER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
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May 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and feedback. We're always happy to hear of a quick service time. Please let us know if we can assist more along the way!

May 06, 2022

Very easy to schedule. Service is performed in a timely manner. Staff is friendly and informative. More

by dermottak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Renner
Report | Print
May 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review and positive feedback, we truly appreciate it! Please let us know if we can assist more along the way and thanks again for choosing Donley Ford of Mt. Vernon!

May 03, 2022

Worked me into their schedule and did awesome job on my truck. Very friendly staff More

by firegandee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. The team will be glad to hear your positive feedback and we hope to work with you more along the way. Thanks again for choosing Donley Ford for your vehicle service needs!

May 03, 2022

Was there for a oil change in and out with in an hour very happy with there service More

by JOECALHOON5551
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We will share your feedback with Jim and the team and we look forward to your next visit!

April 18, 2022

I have been a Donely Customer since 2013. I have always Had good service. I bring my car or truck in. Give it to the service people, go out to the couch in the waiting area and take a nap. w More

by grigg687
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tina Beaver
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Apr 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're always happy to hear that the team is providing an easy and simple process for our customers. We're also glad to hear you could catch some Z's in the meantime! Thank you for continuing to be a valued Donley customer!

April 08, 2022

Very helpful in getting my service done. They was able to get me in the next day to complete my repairs More

by rodney.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad the team was able to get you in quickly and get you back on the road. If any other questions or concerns arise, don't hesitate to reach out. Thanks again for being a valued Donley Customer!

April 08, 2022

Service Group (Tina) was exceptional. The scheduling and carrying out of required work was prompt and professional. More

by EJP177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Jim, Brian Antill
Report | Print
Apr 11, 2022 -

Donley Ford of Mt. Vernon responded

Tina and the team will be ecstatic to hear your positive feedback. We look forward to your next visit with us and we thank you again for choosing Donley, for your vehicle service needs!

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