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Donley Ford of Mt. Vernon - Service Center

Mount Vernon, OH

4.6
284 Reviews

284 Reviews of Donley Ford of Mt. Vernon - Service Center

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July 21, 2022

Heading out to San Diego and noticed a low tire on the van. Service found a large screw and was able to work us in, fix the tire and get on the road quickly. Really appreciate the care and service. More

by JFRYE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jul 22, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review. We're glad the team was able to get you in quickly and get you back on the road! Please let us know if we can assist you more in the future. Thanks again for choosing Donley Ford of Mt. Vernon!

July 19, 2022

Super Job! They always do a great job. Friendly, professional and efficient work as always. More

by jstoyle10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver!! Super friendly and professional
Jul 19, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review and feedback, Tina will be glad to hear it! Please let us know if we can assist you more along the way. Thank you for continuing to choose Donley for your vehicle service needs!

July 11, 2022

The service was quick. I appreciated the short wait time. Thank you for the prompt service. More

by rswogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 15, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review. We're glad the team was able to get you in and out in a timely manner and back on the road. We appreciate your positive feedback and we look forward to your next visit with us!

July 07, 2022

Great service, friendly and helpful employees. I was impressed with how fast they got my oil changed and inspection. The waiting area was clean and neat. I will bring my vehicle here when I need s More

by bowlesmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver, Hayley Flowers-Kreps
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the fantastic review. We're so glad the team exceeded expectations! We will share this with Tina and the crew and we look forward to your next visit with us. Thanks again for choosing Donley for your vehicle service needs!

June 29, 2022

I always have a great experience when I bring my work truck in for service. They even take the time to have my truck washed and I certainly appreciate it. Jeff & Tina are awesome. Everyone at the service More

by jjewell2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff & Tina
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful review. We always enjoy hearing from our repeat customers, your feedback is truly important to us! We will share this with Jeff & Tina and we look forward to your next visit with us. Thank you for being a valued Donley customer!

June 28, 2022

They were very welcoming and the wait time was exactly the time they said it would be. Would highly recommend! More

by lashley2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver, Alicia Childs
Jul 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the positive feedback and recommendation. We're glad the team was able to set and meet expectations. Please let us know if there is anything we can do differently in the future to truly provide you with a 5 Star experience. Thanks again for choosing Donley Ford of Mt. Vernon!

June 24, 2022

The staff was both friendly and helpful. The work was done in good time and also reasonably priced. More

by CHRISTINEMORETZ46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department.
Jun 27, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the wonderful feedback. We're glad to hear the team was able to get your vehicle service quickly and at an affordable price. Please let us know if we can help more along the way. Thanks again for choosing Donley for your vehicle service needs!

June 13, 2022

They were very helpful and professional about everything. They listened to my concerns and took care of it. More

by lashley2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah
Jun 14, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review, this is what we love to hear! Thank you for choosing Donley Ford for your vehicle service needs. We hope to work with you more in the future!

June 09, 2022

New Brakes and Rotors Staff provided transportation to and from dealership. All done in a timely manner. Always satisfied! More

by tier.robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Antill, Jeffrey Renner
June 05, 2022

The service was very good and the parts dept. person was good. The wait was that long and coffee was good. More

by lindaletostak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jun 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 Star review, this is what we love to hear! We appreciate your positive feedback and we look forward to your next visit with us!