Donley Ford of Mt. Vernon - Service Center

SERVICE FOR AN OIL CHANGE I arrived for my appointment and was immediately greeted by Tina who is always courteous and friendly. The service tech, who I did not get his name, I arrived for my appointment and was immediately greeted by Tina who is always courteous and friendly. The service tech, who I did not get his name, also was very courteous and very prompt in getting my service visit started and finished in a very timely manner. Donley Ford staff always treats me with respect. More

Great Job The service department ladies did an outstanding job to get me in and out speedily and were very friendly and courteous. The sales staff are very frie The service department ladies did an outstanding job to get me in and out speedily and were very friendly and courteous. The sales staff are very friendly here too. More

awesome service I always take my car back to Donely for all my service needs. Staff is excellent and very friendly. Always takes my concerns serious and listens to m I always take my car back to Donely for all my service needs. Staff is excellent and very friendly. Always takes my concerns serious and listens to me when I think something is wrong. Couldn't ask for a better group of individuals. More

Seamless excellence ! The staff is always concerned with efficiency which makes sure you are taken care of and spend as little time as possible dropping off and picking up The staff is always concerned with efficiency which makes sure you are taken care of and spend as little time as possible dropping off and picking up your vehicle. We left our Explorer overnight to get new tires and got a call at 930 that it was done. Took all of 10 minutes to pay for the service and leave. Seamless Excellence. More

very impressed I'm very impressed with the service we received. They were very pleasant,very professional,listened to my concerns.Work was done excellent.We will ta I'm very impressed with the service we received. They were very pleasant,very professional,listened to my concerns.Work was done excellent.We will take our vehicle back for all services. More

GREAT SERVICE THEY ALWAYS TAKE GREAT CARE, WE HAVE ALL OUR CARS TAKEN CARE OF THERE. WE HAVE BOUGHT 20 VEHICLES FROM DONLEY FORD LINCOLN. THEY ALWAYS MAKE IT EASY T THEY ALWAYS TAKE GREAT CARE, WE HAVE ALL OUR CARS TAKEN CARE OF THERE. WE HAVE BOUGHT 20 VEHICLES FROM DONLEY FORD LINCOLN. THEY ALWAYS MAKE IT EASY TO BUY More

Efficient and friendly staff Service was great with focus on customer satisfaction. Staff is friendly, cooperative and efficient. Very satisfied with the level of service when I Service was great with focus on customer satisfaction. Staff is friendly, cooperative and efficient. Very satisfied with the level of service when I have my car serviced. More

Great service Quick service for my two vehicles including a drop off and pick up from my place of employment. Thanks Tina and Leah for the great service. Quick service for my two vehicles including a drop off and pick up from my place of employment. Thanks Tina and Leah for the great service. More

Thank you another good job getting me back on the road. FIVE cars with Donley Ford in Mount Vernon and many services done on them. Always timely and job done right. Alan Shuler is great at finding me a good FIVE cars with Donley Ford in Mount Vernon and many services done on them. Always timely and job done right. Alan Shuler is great at finding me a good deal for a next car. And Tina and maintenance crew get me back on the road with timely service. A great big thank you. More

Almost perfect! They loose a point because the vehicle was not ready when promised but they said an employee that was due to do my work was sick that day. Perhaps th They loose a point because the vehicle was not ready when promised but they said an employee that was due to do my work was sick that day. Perhaps they need more service techs? In any case It's a great place to do business and I will continue to come back for everything including my Subaru's service. More