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Donley Ford of Mt. Vernon - Service Center
Mount Vernon, OH
284 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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284 Reviews of Donley Ford of Mt. Vernon - Service Center
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April 09, 2020
Took my car in for an oil change. Everyone I met in the service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. service departmemt was very friendly. When I was waiting, even the gentleman that sold me the car recognized me...great dealership all around. More
by trsagraham
Verified CustomerEmployees Worked With
Mike Wilson
April 06, 2020
Excellent work wouldn't go anywhere else. Trust worthy, dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus dependable Didn't work with anyone because of the virus. Stayed clear of people because of the virus More
by pampoland1950
Employees Worked With
Service person
March 30, 2020
Great experience Worked with Mike Wilson and Tina Beaver to accomplish oil change and necessary recall work. Service done quickly and efficiently. Well done all! I can Worked with Mike Wilson and Tina Beaver to accomplish oil change and necessary recall work. Service done quickly and efficiently. Well done all! I can always count on Donley staff to keep things working well and provide honest help with great vehicles! More
by MWILDERMUTH1
Employees Worked With
Tina Beaver, Mike Wilson
March 30, 2020
Service department Thanks for fixing the sensor on the auto shut off for my 2019 Escape so quickly. It seems to be working fine now. Great job! Thanks for fixing the sensor on the auto shut off for my 2019 Escape so quickly. It seems to be working fine now. Great job! More
by WJE1
Employees Worked With
Leah, Tina, Jeff all in service!
August 22, 2018
Great people, excellent service! Service center fixed our tire. Ladies in service are awesome. They were fast and friendly. Best customer service I've seen in a long time. I highly re Service center fixed our tire. Ladies in service are awesome. They were fast and friendly. Best customer service I've seen in a long time. I highly recommend the service department. More
by Travelin' pair
Employees Worked With
Ladies in service dept.
March 16, 2017
Superb Service! I am a repeat buyer that loves the attention to detail and the customer service that you get from Donley Ford. Service department is very knowledgeab I am a repeat buyer that loves the attention to detail and the customer service that you get from Donley Ford. Service department is very knowledgeable and incredibly efficient in getting your vehicle in and out knowing that your time is valuable. More
by jhall
Employees Worked With
Tina
March 12, 2017
Great experience Employees are friendly and helpful. Never had any problems. Always a good experience. Ive never had to wait that long to have my car serviced. They a Employees are friendly and helpful. Never had any problems. Always a good experience. Ive never had to wait that long to have my car serviced. They are good about explaining what work is being done to your car and if they find something else wrong with your car they come to you first and explain what needs to be done More
by Mandy08
Employees Worked With
Tina and Denise
February 25, 2017
Excellent at most everything! I have purchased cars at this dealership and have always had a great experience, not to mention a good deal. I've had all these vehicles serviced at I have purchased cars at this dealership and have always had a great experience, not to mention a good deal. I've had all these vehicles serviced at this dealership with a perfect record in all my transactions mostly with Tina. Travis in parts has been a god-send with providing information and getting the right part for the right purpose, and good deals on tires. All in all, I have to say, they go the extra mile for customer satisfaction. More
by Mike B
Employees Worked With
Tina, Travis
January 18, 2017
The best service department ever. Jeff and Tina are the most knowledegable courteous, and friendly service reps I have ever dealt with. They are always willing to go that extra mile to Jeff and Tina are the most knowledegable courteous, and friendly service reps I have ever dealt with. They are always willing to go that extra mile to help make the experience as pleasant as possible. More
by Unnecessary
Employees Worked With
Jeff, and Tina.
December 15, 2016
So Helpful! Tina was so helpful with scheduling and advising me on needed services for my MKC. Great service! Now I feel secure knowing everything about my vehi Tina was so helpful with scheduling and advising me on needed services for my MKC. Great service! Now I feel secure knowing everything about my vehicle is current and appropriate! Thank You! More
by Betty
Employees Worked With
Tina
