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Donley Ford of Mt. Vernon - Service Center

Mount Vernon, OH

4.6
284 Reviews

284 Reviews of Donley Ford of Mt. Vernon - Service Center

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July 17, 2020

quick and easy The service was quick and easy. The staff was friendly and helpful. I did not have an appointment but they made the time to work on my car, More

by S_SIGARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Myers
Jul 17, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for sharing your feedback regarding your recent visit with us! We are glad that we could ensure a quick, helpful, and friendly service experience for you and your vehicle. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

July 11, 2020

Donley Ford is Dedicated to making my life stress free...no pressure sale, follow through with what the say, dedicated to keeping me on the road with great service. Service dept is 5 star, always kno More

by Amanda J.
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Armstrong - Service Dept
Jul 11, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for those kind words and feedback regarding your experience. We are always glad to provide friendly sales and service that is dedicated to providing you with a safe and knowledgeable experience on the road. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

July 09, 2020

The dealership went over and above to change my oil. My overall experience at the dealership was more than I expected. Everything really went good. More

by greg.goudy
Recommend Dealer
Yes
Employees Worked With
Rob Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan is a stud !!
Jul 10, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your kind words. We are glad that our service department could go above and beyond for you in order to make your experience a great one when getting your oil changed in your vehicle. Thank you for your 5 star review and for choosing Donley Ford Lincoln of Mt. Vernon!

July 08, 2020

Such fast and efficient service My car was in for an oil change and tire rotation and they provided such fast and efficient service and they washed my car at no charge! Such a nice More

by KAREN.MYERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Jeff
Jul 08, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for sharing your experience you had with our service department. We are glad that we could provide fast and efficient service on your vehicle during your visit with us here at Donley Ford-Lincoln of Mt. Vernon! Thank you for your 5 star review along with those kind words.

July 08, 2020

Quick friendly Service Went in to have my tire looked at due to low pressure. Once there I asked for an oil change. They did and I was out of there in about an hour. Great s More

by tjkccrabtree
Customer Service
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Jul 08, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star review. We are glad that we could provide you with great service here at Donley Ford-Lincoln of Mt. Vernon when it comes to your vehicle's needs!

July 04, 2020

I had an appointment time and was taken right in. My service was done quickly with no issues. My vehicle was clean and the price was reasonable for the service. More

by leona.gleason
Recommend Dealer
Yes
Employees Worked With
Service people
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We're happy to hear your experience was a good one! Thanks for your 5 star review and for choosing Donley Ford Lincoln of Mt Vernon

July 04, 2020

car care specialist SUPREME Staff is pleasant, knowledgeable and professional. Always aware of the customer and his needs. Keep you aware whatever unexpected problems might be More

by MWINKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla and her staff
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star review, kind words and for choosing Donley Ford Lincoln of Mt Vernon!

July 03, 2020

Tried this dealer on a friend’s recommendation, since I was working in the area. Made it super easy, quick check in, shuttle service to and from work, and service performed in timely manner. More

by local200carpenter
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

We're so glad we had the opportunity help you out! We appreciate your 5 star review and look forward to working with you again!

July 03, 2020

Donley service was awesome! The regulator in a truck window gave out and they got us in the same day. Thankfully they had the part in stock. More

by QLTLADY
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and the service department.
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

It was a pleasure working with you and we appreciate your 5 star review!

July 02, 2020

Always top notch service when I have been there! They make sure the customer is satisfied! They are doing a great job! 5 Star Rated! More

by Daniel Hinkens
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong An Tina Beaver
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

Thanks so much for your 5 star rating and your kind words!

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