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Donley Ford of Mt. Vernon - Service Center
Mount Vernon, OH
284 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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284 Reviews of Donley Ford of Mt. Vernon - Service Center
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August 25, 2020
The car was serviced as expected and pick up and drop off went quickly. And the cost was what I was expecting. Service area was very clean, and greeted with a smile went quickly. And the cost was what I was expecting. Service area was very clean, and greeted with a smile More
by JTDUFF1
Verified CustomerEmployees Worked With
Leah, Brian Antill
August 20, 2020
Very good mechanics. They get your vehicle done quickly and accurately. The employees are very friendly and have very good mannerisms. The building is nice and clean and accurately. The employees are very friendly and have very good mannerisms. The building is nice and clean More
by KSW1RW2
Employees Worked With
Terri
August 17, 2020
Tina Beaver in the service department is excellent!! Very knowledgeable, accurate quotes, friendly and great to work with. Mechanics do a good job and are very responsive if we have questions or conce Very knowledgeable, accurate quotes, friendly and great to work with. Mechanics do a good job and are very responsive if we have questions or concerns. More
by xx
Employees Worked With
Tina Beaver (five stars)
August 16, 2020
Great service. Lacking in the small details. We have two vehicles serviced by Donley. They are our local selection. Just had my oil changed...no mileage sticker. Left the dealership with a dirty We have two vehicles serviced by Donley. They are our local selection. Just had my oil changed...no mileage sticker. Left the dealership with a dirty truck too. I feel this is a necessary...very small detail... to add to keep customers coming back. As a lifelong sales person, I would never allow this to happen on my watch. Just sayin. More
by Deoras69
Employees Worked With
service department
August 16, 2020
Great service, like the text and email notices and reminders. Appointments are held to, happy with all!! Jamee work real hard to find our F250 recently, reall happy overall. reminders. Appointments are held to, happy with all!! Jamee work real hard to find our F250 recently, reall happy overall. More
by pcrow
August 15, 2020
Service Quick in and out, I had appointments so all went smooth. I had two vehicles that needed oil change and tire rotation and got both done in a hour and a Quick in and out, I had appointments so all went smooth. I had two vehicles that needed oil change and tire rotation and got both done in a hour and a half. More
by earl092954
Employees Worked With
Autum Grandstaff
August 13, 2020
Worked with Darla Friend and she took care of my car and fixed what needed to be fixed she was very friendly and cordial and very helpful I definitely would recommend people to work with her thanks for a go fixed what needed to be fixed she was very friendly and cordial and very helpful I definitely would recommend people to work with her thanks for a good experience More
by alberteads
Employees Worked With
Darla Friend
