Donley Ford of Mt. Vernon - Service Center

I am very disappointed in the Ford Motor Company so much that I will probably not buy another ford. I feel Donley sold me an extended warranty that is no good and gave me warranty information (at time of p that I will probably not buy another ford. I feel Donley sold me an extended warranty that is no good and gave me warranty information (at time of purchase) that has nothing to do with the warranty they sold me. Even though Donley cut me a deal on the full price of the repair I am still rating price at 2 stars because if the warranty covered the repair like it should have, I would have only paid $100.00 instead of $368.00. More

Service department great. Jeff awesomeAaaa aa aa aaa aaa Service department great. Jeff awesome Aaaa aa aa aaa aaa aa aaa aas.aaa aaaa aaaa aaaa aaa a aaa a. Aaaa AAA aaaa aa Service department great. Jeff awesome Aaaa aa aa aaa aaa aa aaa aas.aaa aaaa aaaa aaaa aaa a aaa a. Aaaa AAA aaaa aa More

The service department does a good job. Most of them have been around for sometime and it's nice to have familiar faces when bringing my vehicle in for service. been around for sometime and it's nice to have familiar faces when bringing my vehicle in for service. More

Always a pleasure to work, always friendly and accommodating to my busy schedule. Like the hometown feel and convenience to my work place. Thank you accommodating to my busy schedule. Like the hometown feel and convenience to my work place. Thank you More

The service and parts department staff was very professional, courteous and timely. They are reliable and trustworthy and I would recommend them to friends, family and the general public. professional, courteous and timely. They are reliable and trustworthy and I would recommend them to friends, family and the general public. More

First time going to Donley service department. Tina and Leah were both very personable and professional on the phone and in person. Happy with our service outcome. Leah were both very personable and professional on the phone and in person. Happy with our service outcome. More

The service was done on time, no unnecessary delays! I was able to get in and out in around an hour which I very much appreciated. was able to get in and out in around an hour which I very much appreciated. More

Service Department is always great in taking care of me. I never have to worry when I take my vehicle there. They are quick and efficient. I never have to worry when I take my vehicle there. They are quick and efficient. More

As always best service ever! Leah, Tina, Kelvin & Wilson ! Always the best service. Very much appreciated! Thank you so much for everything! Would not go anywhere else!! ! Always the best service. Very much appreciated! Thank you so much for everything! Would not go anywhere else!! More

Made an appointment for 9. Was told it would be mid-afternoon before it was ready. Got my car back after several hours and my tires weren't even full of air. Had to go put air in my tires after pay mid-afternoon before it was ready. Got my car back after several hours and my tires weren't even full of air. Had to go put air in my tires after paying almost $200 just for service charges. Won't go back. More