Donley Ford of Mt. Vernon - Service Center

Great customer service from the Service Department! Labor rate kind of high although getting the job done the first time and a timely manner is a decent trade off. rate kind of high although getting the job done the first time and a timely manner is a decent trade off. More

Lots of selection of vehicles and if they don’t have what you want they will find your desired car or truck. Thank you for finding my vehicle! Love it! you want they will find your desired car or truck. Thank you for finding my vehicle! Love it! More

If this is for my F150. New tires. They have the best prices on tires. They even beat one of the largest online tire companies. Took a few days for the tires I wanted to come in. But, once they did, e prices on tires. They even beat one of the largest online tire companies. Took a few days for the tires I wanted to come in. But, once they did, everything went great. Always buy our tires at Ford. More

Employees in the Service Department make bringing my vehicle a pleasure. Always friendly and efficient. I don't have to worry about the staff taking care of the little things that some missed ignore. vehicle a pleasure. Always friendly and efficient. I don't have to worry about the staff taking care of the little things that some missed ignore. More

Service department staff are courteous and professional as always. Have never had a problem in all the years we have been dealing with Donley Ford, including service and sales. as always. Have never had a problem in all the years we have been dealing with Donley Ford, including service and sales. More

Any company is only as good as its people. The folks at Donley are great people to have on your side for any of your Automotive needs. Donley are great people to have on your side for any of your Automotive needs. More

The service department there is one of the best I have dealt with. The only problem that I had was the time it took to get the parts in over a month in time. dealt with. The only problem that I had was the time it took to get the parts in over a month in time. More

The dealership goes beyond expectations to provide excellent customer service. I had a problem with Ford Connect which the dealership didn’t have to get involved. But they did which resulted in my ser excellent customer service. I had a problem with Ford Connect which the dealership didn’t have to get involved. But they did which resulted in my service work being paid in full by Ford. More

Friendly and efficient. Pleased with the communication and quick service. Appreciated the text with phone number to call when looking to get the vehicle serviced again down the road. and quick service. Appreciated the text with phone number to call when looking to get the vehicle serviced again down the road. More

Employees were pleasant .Dealership was clean . Service was on time and all items were completed in a timely manner. Will have truck serviced there again . was on time and all items were completed in a timely manner. Will have truck serviced there again . More