Donley Ford of Mt. Vernon - Service Center

The service team at Donley Ford of Mt Vernon is always there to serve you. I will always return to Donley Ford of Mt. Vernon. there to serve you. I will always return to Donley Ford of Mt. Vernon. More

Jeff, service Mgr., and his staff are very good at helping you anyway they can to accommodate you the customer to get the work done! helping you anyway they can to accommodate you the customer to get the work done! More

Tina is amazing!! She’s always so helpful. The staff of the service department are always friendly answer all the questions. I tell all my friends about the staff Both in the service and sales I have sent the service department are always friendly answer all the questions. I tell all my friends about the staff Both in the service and sales I have sent a lot of people your way More

Great people and service. Take what I have written or don't ask me again. Cxxxx xxx cc zzz huh plff cc vv bbq nn don't ask me again. Cxxxx xxx cc zzz huh plff cc vv bbq nn More

Very satisfied with the service. Prepped my vehicle for winter and replaced worn parts. Drove 2,000 miles afterward with no difficulties. Staff friendly and efficient. winter and replaced worn parts. Drove 2,000 miles afterward with no difficulties. Staff friendly and efficient. More

Comfortable waiting area. Would have liked to use a car to go 1/4 mile to get some shopping done, but none was available. It was probably my fault for not requesting a car at the time I made the appointmen to go 1/4 mile to get some shopping done, but none was available. It was probably my fault for not requesting a car at the time I made the appointment. More

Your people are fantastic, professional and pleasant. They make a person feel like welcome. The techs are well trained and personable. Your salesman Jim Casebolt is a top notch individual who made They make a person feel like welcome. The techs are well trained and personable. Your salesman Jim Casebolt is a top notch individual who made me feel at ease and comfortable. More

Workers were very polite...got car right in and finished in great time....have been very pleased with whole dealership...will be back and give good references in great time....have been very pleased with whole dealership...will be back and give good references More

Brought f150 in for vibration at 55 mph. Asked for front end alignment check and wheel balancing as needed. Two and a half hours later, $100 poorer I can still tell when I hit 55 mph without looking at the end alignment check and wheel balancing as needed. Two and a half hours later, $100 poorer I can still tell when I hit 55 mph without looking at the speedometer. Jim Casebolt is wonderful to deal with but service department sucks. Not the first time I have been disappointed, but it it is the last time. Never going back for service More

We are very happy with Donley service center. That’s why we keep going back😊. Ashy is there a minimum. Isn’t very happy good enough foryou we keep going back😊. Ashy is there a minimum. Isn’t very happy good enough foryou More