Donley Ford of Mt. Vernon - Service Center

We like dealing with Jeff in Mt. Vernon’s service department. He always makes sure our parts are in stock be scheduling our service. And the price for our service is accurate. department. He always makes sure our parts are in stock be scheduling our service. And the price for our service is accurate. More

First class operation with great employees. They make you feel like family and always make time to explain what is going on with your vehicles. feel like family and always make time to explain what is going on with your vehicles. More

I would like to Thank you for the prompt service on my vehicle I really appreciated it . I had a few recalls that were taken care of vehicle I really appreciated it . I had a few recalls that were taken care of More

they were very professional and they do great customer service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mo service and treat you with respect have been dealing with them for years and bought a few cars at Donley we are so lucky to have them in Mount Vernon More

This is my second vehicle that I have purchased with Donley Ford. So you know I'm satisfied. The service was and has been great. Donley Ford. So you know I'm satisfied. The service was and has been great. More

Always good experience when I take my car to get serviced. They can always answer any questions I have. Thank you for the good work serviced. They can always answer any questions I have. Thank you for the good work More

Brought it in 2 different times for a popping noise. Both times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and coul times the tech told me it was the license plate (even tho he supposedly fixed it the first time). On the RO it says he only drove it 5 miles and couldn’t confirm the noise. AS SOON as I pulled out of the dealership I heard it again. So now I’m going to have to take it in for a THIRD time to take one of the techs for a ride since 5 miles obviously is not enough to diagnose ANY problem. Get better technicians. More

Great experience with your service department Jeff Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hyb Armstrong is so professional and knowledgeable. It made my service call very pleasant. Thank you so much for taking care of my 2021 Ford Escape Hybrid More

The staff is always nice and respectful to me. I have always had a great experience with Donley ford. always had a great experience with Donley ford. More

They kept me informed every step of the way on the progress on my vehicle. They provided me with a courtesy car until mine was repaired. The staff are amazing! progress on my vehicle. They provided me with a courtesy car until mine was repaired. The staff are amazing! More