Done Deal Auto Sales
Houston, TX
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Showing 14 reviews
I traded in my old ride and they gave me a good deal for my new on! They got really fair prices for what I could tell! Nice salespeople not aggressive but helpful. I would recommend to friends! my new on! They got really fair prices for what I could tell! Nice salespeople not aggressive but helpful. I would recommend to friends! More
PLEASE READ!! i am an active duty service member, i dealt with josh over the phone. Being that i just returned from a deployment i had money saved. joshua lied to me telling me the only thing wrong wit dealt with josh over the phone. Being that i just returned from a deployment i had money saved. joshua lied to me telling me the only thing wrong with the vehicle i was purchasing was it was missing a chrome strip from the side of the door. he even told me they had it in the shop and they would throw it on. being i couldnt leave my post i had my sister go pick it up and he lied to her telling her i knew everything that was wrong with it. i gave that man 17 thousand dollars of my hard earned money for a car that was missing much more then he would tell me. he swore the only thing wrong with it was the chrome strip. turns out it had black ink stains on the door, the seats, it was missing visor clips, and a complete side skirt on the passenger side, (note: all the pictures he sent me failed to show this piece missing)he even lied to my sister when she went there, told her i knew everything that was wrong with it. if i had known all these deficiencies i would not have purchased that car. that man is a liar and a thief, i called to discuss this with him and turns out he was recently removed from this job, i talked to people there that A: failed to return my multiple phone calls and B: when finally in contact with some one i was told, we got your money, you got the car, it is no longer our problem, and on top of that tried to blame my sister for theses faults!!! can you bewlieve that! it would have been ok if they would have corrected his deceit, lies, and unprofessional-ism. i would HIGHLY RECOMMEND THAT YOU DO NOT BUY CARS FROM HERE. FROM EXPERIENCE THEY WILL TRY AND TAKE ADVANTAGE OF YOU. More
Joshua, the manager reneged on his promise to get the console repaired, didnt provide the extra tire and jack promised and failed to get pointed out console problem repaired. He appears nice but is an em console repaired, didnt provide the extra tire and jack promised and failed to get pointed out console problem repaired. He appears nice but is an embodiment of deception More
I came in with my family to look at a used 2010 Mini Cooper. Josh, the salesman I worked with, answered all of my questions and provided me with an Autocheck Vehicle History Report. I was able to take m Cooper. Josh, the salesman I worked with, answered all of my questions and provided me with an Autocheck Vehicle History Report. I was able to take my vehicle to the mechanic of my choice, I had it inspected, it was in excellent condition, so we decided to purchase the vehicle. The owner Sam, came and introduced himself and in an kind manner let me know that if we needed anything, we could always count on the staff to be there to help us along the way. I had an excellent experience here, and I would recommend this dealer anytime! More