Dondelinger Chevrolet Cadillac

If I could give this dealership zero stars, I absolutely would. I have brought my vehicle in multiple times to have an ongoing issue addressed, yet it still has not been resolved. Unfortunately, my experien would. I have brought my vehicle in multiple times to have an ongoing issue addressed, yet it still has not been resolved. Unfortunately, my experience has been extremely frustrating and disappointing. Cyrus, I believe there is significant room for improvement in both communication and customer service. I also find it concerning that a dealership of this size appears to have such limited technician availability. Why continue scheduling appointments if there are not enough staff members available to accommodate them in a timely manner? Customers deserve honest communication, reasonable scheduling, and confidence that their concerns will be taken seriously and addressed properly. After multiple visits without a resolution, I have lost confidence in this service department. I intend to contact the Better Business Bureau to share my experience and seek assistance. I am not someone who complains without reason, but I do believe customers should speak up when they feel they have not received the service they deserve. I sincerely hope management takes this feedback seriously and makes the necessary improvements to prevent other customers from experiencing the same frustration. More

Employees were courteous and were able to figure out my electrical issue with my brake lights. electrical issue with my brake lights. More

2nd time with no car wash when changing oil. Not sure why this happened again. Not sure why this happened again. More

recently bought a 2026 traverse high country from thomas at dondelinger in baxter' he was excellent to work with.he was willing to do whatever it took to make our purchase go smoothly. he was very well vers at dondelinger in baxter' he was excellent to work with.he was willing to do whatever it took to make our purchase go smoothly. he was very well versed on the controls on our model and helped us through all of it. again thank you thomas ------- mark and sheila More

Den the salesman was very helpful and informational. Helpful with my special needs. Received a fare price for my trade in. Helpful with my special needs. Received a fare price for my trade in. More

Sabrina was very friendly and helpful. She was new and needed to learn certain things, but always found out the answers and got back to us quickly. Other gentleman who helped us was also e She was new and needed to learn certain things, but always found out the answers and got back to us quickly. Other gentleman who helped us was also excellent in setting up our new truck with all the technology. More

Professional and knowledgeable. I didn’t feel pushed at any time. I went to Dondelinger first because they’d helped me in the past at the service department and those guys were ve I didn’t feel pushed at any time. I went to Dondelinger first because they’d helped me in the past at the service department and those guys were very great. It seemed like they genuinely cared about my problem getting fixed (trailer brakes at that time). They continue to do great work. Thank you. More

We bought our car from Dondelinger and for two and a half years it worked as expected and then one day when I went to start it I found the battery was dead. I had no way of telling how old the battery was s years it worked as expected and then one day when I went to start it I found the battery was dead. I had no way of telling how old the battery was so I bought a new one and 3 days later it was dead. Thinking that it might be defective I took the battery back where I bought it and they exchanged for another new one and 3 days later it was dead. I took the car to Dondelinger and they found an electrical component was faulty, they replaced it and after paying the bill for $630.51 we took the car home, Three days later the battery was dead. During this time, while on the road the voltmeter read 12.2 most of the time. We were going to use the car and when I hooked up the battery charger there was a bang inside the car. When I looked in the car window I saw the glove compartment door had dropped down and the light was on and I did not do this. When we used the car after this the voltmeter showed 14.8 –15.1. I hoped our troubles were over but the battery, once again was dead in 3 days..So we took the car back to Dondelingers once again and they checked out our electrical system and could find nothing wrong. Your mechanics took every fuse out, one at a time, and checked each circuit and could find nothing out of tolerance. My multameter show a battery loss of between .4 and .5 of a volt per day. To prevent the destruction of our battery we bought a trickle charger and hook it up every time we come home. I hope the problem can be solved next time we bring the car in. Clyde DeBoltWe bought our car from Dondelinger and for two and a half years it worked as expected and then one day when I went to start it I found the battery was dead. I had no way of telling how old the battery was so I bought a new one and 3 days later it was dead. Thinking that it might be defective I took the battery back where I bought it and they exchanged for another new one and 3 days later it was dead. I took the car to Dondelinger and they found an electrical component was faulty, they replaced it and after paying the bill for $630.51 we took the car home, Three days later the battery was dead. During this time, while on the road the voltmeter read 12.2 most of the time. We were going to use the car and when I hooked up the battery charger there was a bang inside the car. When I looked in the car window I saw the glove compartment door had dropped down and the light was on and I did not do this. When we used the car after this the voltmeter showed 14.8 –15.1. I hoped our troubles were over but the battery, once again was dead in 3 days..So we took the car back to Dondelingers once again and they checked out our electrical system and could find nothing wrong. Your mechanics took every fuse out, one at a time, and checked each circuit and could find nothing out of tolerance. My multameter show a battery loss of between .4 and .5 of a volt per day. To prevent the destruction of our battery we bought a trickle charger and hook it up every time we come home. I hope the problem can be solved next time we bring the car in. Clyde DeBoltWe bought our car from Dondelinger and for two and a half years it worked as expected and then one day when I went to start it I found the battery was dead. I had no way of telling how old the battery was so I bought a new one and 3 days later it was dead. Thinking that it might be defective I took the battery back where I bought it and they exchanged for another new one and 3 days later it was dead. I took the car to Dondelinger and they found an electrical component was faulty, they replaced it and after paying the bill for $630.51 we took the car home, Three days later the battery was dead. During this time, while on the road the voltmeter read 12.2 most of the time. We were going to use the car and when I hooked up the battery charger there was a bang inside the car. When I looked in the car window I saw the glove compartment door had dropped dow More

Always polite and respectful. I always feel they have done a thorough check on my car needs and appreciate all they do. I always feel they have done a thorough check on my car needs and appreciate all they do. More

Youdid ok service was good on my way home the low oil light came on but the next day it was off and its been off since I hope it lasts light came on but the next day it was off and its been off since I hope it lasts More