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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
707 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 707 reviews
Verified CustomerSeptember 11, 2021
Very nice friendly very helpful worked with us on everything I would recommend anyone coming in and seeing about a new ride very helpful friendly everything I would recommend anyone coming in and seeing about a new ride very helpful friendly More
by stevenmccullough23
Employees Worked With
Patty Serrato
September 11, 2021
Aubree was amazing. Everyone was helpful and we enjoyed buying compared to other experiences at other dealerships. I can’t remember the finance members name but he was EXTREMELY helpful and took his time t buying compared to other experiences at other dealerships. I can’t remember the finance members name but he was EXTREMELY helpful and took his time to explain everything. They really went above and beyond to help us into this vehicle More
by Howell_colby
Employees Worked With
Aubree Hawkins
September 10, 2021
Two thumbs up.dealership. Nice polite people. Enjoyed. The experiance. Will recommend to others. Will come back for our future purchases. Thank you for everything. The experiance. Will recommend to others. Will come back for our future purchases. Thank you for everything. More
by Trish.fomby
Employees Worked With
Patty Serrato
September 07, 2021
They really worked around My questionable credit score and they got me a great deal on my new truck. The salesperson was very nice and professional. and they got me a great deal on my new truck. The salesperson was very nice and professional. More
by 68billbennett
Employees Worked With
Hannah Fuselier, Patty Serrato
September 03, 2021
Jimmy was amazing! He got us the best deal possible in a timely manner. He was polite, knowledgeable about each vehicle we asked about, and friendly. Jimmy definitely knows the business very well and is an timely manner. He was polite, knowledgeable about each vehicle we asked about, and friendly. Jimmy definitely knows the business very well and is an experienced salesperson, so we felt comfortable purchasing from him and from Donalson Dodge. We will be returning for our next vehicle purchase! More
by Elhoff92
Employees Worked With
Jimmy Goodman
September 03, 2021
My vehicle was attended to promptly and received back the same day. Staff was friendly and courteous. Will return here for future work. I recommend them forcservice. same day. Staff was friendly and courteous. Will return here for future work. I recommend them forcservice. More
by JAPARKER0
Employees Worked With
Tim Frasher
August 31, 2021
Patty Serrato and Travis Thornton worked well together to provide exceptional customer service. Any questions or concerns were answered with expert knowledge and care. THAT is what makes the Donalson differe provide exceptional customer service. Any questions or concerns were answered with expert knowledge and care. THAT is what makes the Donalson difference. I love my new truck! More
by clintonthornton1995
Employees Worked With
Travis Thornton, Patty Serrato
