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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
668 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 668 reviews
Helpful September 24, 2021
My overall experience was good. Kara was very rude yesterday. She didn’t knowledge me when I walked up to her desk. Tim asked me to come to his desk for help. yesterday. She didn’t knowledge me when I walked up to her desk. Tim asked me to come to his desk for help. More
by ROSALYNN30
Verified CustomerSeptember 23, 2021
My radio was jumping around on the channels and then started going from FM to SXM. Kari Leon, service advisor, lokked at it and right off she noticed the screen was delaminating. She got me all fixed up started going from FM to SXM. Kari Leon, service advisor, lokked at it and right off she noticed the screen was delaminating. She got me all fixed up through Mastertech, pricing and ordering a new radio. I was very satisfied with her knowledge help in getting all done professionally. More
by BARNBOOKIE
Employees Worked With
Kari Leon
September 20, 2021
Had a good experience buying my Jeep. Everyone was friendly and attentive! My salesperson was awesome. friendly and attentive! My salesperson was awesome. More
by Khedden60
Employees Worked With
Jimmy Haining, Travis Thornton, Aubree Hawkins, Holden Mitchell, Nate Avery, Kari Leon, Tim Frasher
September 19, 2021
They were very professional and polite. They got us taken very quickly. Will definitely be going back on next purchase. Thank you very much for your help Jimmy G. Thomas J. Jimmy H. very quickly. Will definitely be going back on next purchase. Thank you very much for your help Jimmy G. Thomas J. Jimmy H. More
by Browland17
September 16, 2021
This was an amazing experience working with Patty and the Dodge Family, she, as well as everyone we came in contact with were very professional. Dodge Family, she, as well as everyone we came in contact with were very professional. More
by Kevinlittle599
Employees Worked With
Nate Avery, Patty Serrato
September 16, 2021
Very friendly staff and great service. Service is done in a timely manner. Clean and comfortable waiting area. Would highly recommend. a timely manner. Clean and comfortable waiting area. Would highly recommend. More
by RENDASLAWN
Employees Worked With
Katina Olivier, Tim Frasher
September 15, 2021
I am blown away by the service we got today!! Aubree was AMAZING and so easy to deal with!! I would definitely recommend going to see her!!! AMAZING and so easy to deal with!! I would definitely recommend going to see her!!! More
by amber.Howell0115
Employees Worked With
Aubree Hawkins
