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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
711 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 711 reviews
December 12, 2021
Awesome customer services. Very willing to help and keep you informed of the progress of your vehicle you informed of the progress of your vehicle More
by JAREDMILAM
Verified Customer
December 08, 2021
Always very quick to find the problem and let me know what the trouble is. what the trouble is. More
by Z-ZSMOM
Employees Worked With
December 07, 2021
This dealership always treats you well. They were fast and efficient. They have great customer service. and efficient. They have great customer service. More
by HEATHERGOODMAN21
December 03, 2021
When I explained the problem to Tim, he immediately set my car up for inspection. He explained the whole process; then arranged for me too have a ride home. my car up for inspection. He explained the whole process; then arranged for me too have a ride home. More
by eannebryant.26
Employees Worked With
Tim Frasher
November 29, 2021
My experience with my dealer Mrs Patty was absolutely great. She was very informative and helped with everything. Kids included! The dealership was very patient and kind throughout the entire process and great. She was very informative and helped with everything. Kids included! The dealership was very patient and kind throughout the entire process and we walked out with a new truck the same day! Super satisfied with Silsbee Texas Donalson dealership. More
by Joedetrixhe
Employees Worked With
Patty Serrato
November 26, 2021
James was a top quality salesperson. Very professional, knowledgeable an all around wonderful experience. I totally recommend him and the team at Donalson! knowledgeable an all around wonderful experience. I totally recommend him and the team at Donalson! More
by danzmanj
Employees Worked With
James Chesser
November 23, 2021
They cleared the engine code on the truck and made sure there weren't any mechanical problems. It's running fine. there weren't any mechanical problems. It's running fine. More
by CKKC345
November 23, 2021
They promised me this truck before it ever came in, made a fair deal, and delivered as promised. Everyone was extremely professional and nice. a fair deal, and delivered as promised. Everyone was extremely professional and nice. More
by CKKC345
Employees Worked With
Thomas, Sales Manager five start!, Jimmy Goodman, James Chesser
