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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 709 reviews
January 13, 2022
Kari is always helpful and friendly. I was able to get my oil changed and tires rotated in a timely manner. my oil changed and tires rotated in a timely manner. More
by DWSMITH23
Verified Customer
January 06, 2022
Tim service wrighter done a great job and the mechanic also done a great job as well and truck was returned in better conditions then when I brought it in also done a great job as well and truck was returned in better conditions then when I brought it in More
by DODGE0407
Employees Worked With
Tim Frasher
December 31, 2021
Very pleased!James and his team went out of their way do Very pleased! James and his team went out of their way do you make sure I was able to get into my new vehicle hassle free Very pleased! James and his team went out of their way do you make sure I was able to get into my new vehicle hassle free More
by Rjcherry13
Employees Worked With
Tabitha Freeman, Jimmy Haining, Sharon Bourgeois, James Chesser
December 21, 2021
Kati is always very helpful and straight forward with pricing and time.I had an excellent experience pricing and time.I had an excellent experience More
by brucecarlson0417
December 21, 2021
great service on my jeep renegade and didn't take a lot of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. More
by ken.sweatt
Employees Worked With
Other Employees :
all those who had anything to do with my service, Jim Shirey, Kari Leon, Tim Frasher, Jimmy Haining
December 18, 2021
James was helpful over the phone got everything worked out prior to coming in all questions were answered in timely manner. All requests were filled. out prior to coming in all questions were answered in timely manner. All requests were filled. More
by Armyof89
Employees Worked With
James Chesser
December 17, 2021
My salesman James is always polite, professional and gives me the best deal! Great experience start to finish. Definitely recommend. I didn’t buy a car this day because I decided to hold off on my purch gives me the best deal! Great experience start to finish. Definitely recommend. I didn’t buy a car this day because I decided to hold off on my purchase for now, but I always shop with him when I’m considering a vehicle purchase because of his knowledge and he makes sure I get the best price. More
by Buyer
Employees Worked With
James Chesser
December 12, 2021
Awesome customer services. Very willing to help and keep you informed of the progress of your vehicle you informed of the progress of your vehicle More
by JAREDMILAM
December 08, 2021
Always very quick to find the problem and let me know what the trouble is. what the trouble is. More
by Z-ZSMOM
Employees Worked With
