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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

February 07, 2022

Patty is awesome Great customer service Very knowledgeable about her products and Inventory would recommend anybody to her More

by rragsdale21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience, and congratulations on the new truck! We know Patty will be happy to hear you had such kind things to say about her. Please do come back and see us anytime! -the Donalson Auto family

February 04, 2022

Service was great, Kari was awesome as usual. She has a great positive attitude all the time. More

by tonyz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We're glad to hear you had a great experience in our service drive! Kari certainly is a ray of sunshine. Thanks for sharing your thoughts, and we look forward to seeing you next time! -the Donalson Auto family

February 04, 2022

I was kept up to date on how the work was done and what else I need when they did the inspection. More

by RD2W2LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
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February 03, 2022

Mr. Tim has always been very helpful. Let’s you know what going on with your car. More

by LINDARICH1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon, Tim Frasher
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February 03, 2022

Bryan Welker and his associates were extremely helpful in finding vehicles in our price range that we are thrilled to own! They were also very sensitive and respectful of our family's needs. They are honest, More

by mleannetodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for the thoughtful feedback! We strive to be the kind of place that makes customers feel comfortable and well taken care of - glad to hear it's working! Congratulations on your new-to-you-ride, and please do stop by any time in the future! -the Donalson Auto family

February 03, 2022

I really love this dealership. I would recommend anyone to come here & shop. Great staff & I will continue to shop with them & my sale rep was very nice & helpful. More

by Farr_willie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Willie, thanks so much for the kind words! We're glad to hear everything worked out so well for you, and congratulations on your new toy - er, car! -the Donalson Auto family

February 03, 2022

I had great customer service and a great experience in you dealership. And will be back when I need anything else done More

by DODGE0407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stewart snapp, Tim Frasher
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February 02, 2022

Great experience and would buy again. Dealership was very helpful and fast with the sale. More

by randywheat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, James Chesser
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Feb 18, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Randy, thanks for the kind words! We're glad to hear you had a quick and positive experience - congratulations on the truck and we'll see you next time! -the Donalson Auto family

February 02, 2022

Extremely friendly and explained all my maint needs and answered all my concerns felt very comfortable during my visit explained my next visit and how to properly maintain my vehicle.Made me feel at ease More

by anette_baeza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
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February 02, 2022

The service was excellent! The people where professionals and answer every question I had and the quality of work performed was to my liking. More

by CLAYTONEARLKNIGHTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holden Mitchell
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