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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 694 reviews
February 03, 2022
Bryan Welker and his associates were extremely helpful in finding vehicles in our price range that we are thrilled to own! They were also very sensitive and respectful of our family's needs. They are honest, finding vehicles in our price range that we are thrilled to own! They were also very sensitive and respectful of our family's needs. They are honest, and they do what's best for their customers, not for themselves! I highly recommend Bryan Welker at Donalson CDJR in Silsbee. More
by mleannetodd
Employees Worked With
Bryan Welker
February 03, 2022
I really love this dealership. I would recommend anyone to come here & shop. Great staff & I will continue to shop with them & my sale rep was very nice & helpful. to come here & shop. Great staff & I will continue to shop with them & my sale rep was very nice & helpful. More
by Farr_willie
Employees Worked With
Sharon Bourgeois, Bryan Welker
Verified CustomerFebruary 02, 2022
Extremely friendly and explained all my maint needs and answered all my concerns felt very comfortable during my visit explained my next visit and how to properly maintain my vehicle.Made me feel at ease answered all my concerns felt very comfortable during my visit explained my next visit and how to properly maintain my vehicle.Made me feel at ease and pressure during my visit entire staff was extremely professional. More
by anette_baeza
February 02, 2022
The service was excellent! The people where professionals and answer every question I had and the quality of work performed was to my liking. and answer every question I had and the quality of work performed was to my liking. More
by CLAYTONEARLKNIGHTEN
February 01, 2022
Bryan was the 4th or 5th salesman we interacted with (2d at Donalson). He was very knowledgeable on his vehicles and adapted to our needs. He was not pushy at all, gave us space needed to see the vehicle fo at Donalson). He was very knowledgeable on his vehicles and adapted to our needs. He was not pushy at all, gave us space needed to see the vehicle for ourselves while being available for questions and concerns. He included both adults in the conversation, while others tend to talk with one person they felt would make the call. He interacted with my 7y.o. son and made him feel like his opinion matters also, since he will be riding into the back. We weren't able to buy from him the first time, but he was very excited to see us back there a week later from carshopping. He was interested in hearing about other dealers, and which vehicles we liked at other lots to better adapt to us. It was a great process for all of us, I would love to buy from him again! More
by Daniel Hoke
Employees Worked With
Bryan Welker
January 31, 2022
Could not be happier with salesman, Dustyn and the service he and the rest of the team provided.! Proof that buyIng a vehicle CAN be a great experience! The BOMB!! service he and the rest of the team provided.! Proof that buyIng a vehicle CAN be a great experience! The BOMB!! More
by carolynseibert
Employees Worked With
Other Employees :
Patty Serrato, Sharon Bourgeois, Dustyn Fraley
January 29, 2022
Patty is amazing! She is the one to give you the BEST deal in Texas y’all! deal in Texas y’all! More
by westbrookrichardd
Employees Worked With
Other Employees :
Patty Serrato, Jimmy Haining, Sharon Bourgeois
