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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 709 reviews
Verified Customer
February 18, 2022
As usual, Kari, Jim and Wanda were great. Also Jimmy in parts was informative and helpful. They have been my go to for service on my Ram since 2008. Also Jimmy in parts was informative and helpful. They have been my go to for service on my Ram since 2008. More
by CECILMOUNCE
February 17, 2022
Very friendly staff. Bryan Welker is an amazing salesman. Would definitely recommend him to anyone. All around great guy. Bryan Welker is an amazing salesman. Would definitely recommend him to anyone. All around great guy. More
by Blejeune80
Employees Worked With
Jimmy Haining, Bryan Welker
February 13, 2022
Kari and Wanda both are THE VERY BEST! I never have to worry about getting my service done because Kari has taken care of me for years. She always knows just what I want and what I need. Wanda has alway worry about getting my service done because Kari has taken care of me for years. She always knows just what I want and what I need. Wanda has always been helpful when Kari is tied up and she makes sure my request gets to Kari More
by nneel1551
February 12, 2022
Tim was my service manager and incredibly helpful, prompt, friendly, and knowledgeable. Tim handled my issues swiftly and communication was very impressive. All my issues were fixed quickly and reason prompt, friendly, and knowledgeable. Tim handled my issues swiftly and communication was very impressive. All my issues were fixed quickly and reasonably priced. I was more than satisfied with Tim and the services provided. Blessings, Ricci Pampolina More
by rpampolina
Employees Worked With
Tim Frasher
February 08, 2022
Transaction was made over the phone with helpful sales staff. Car was clean and gassed up. Time at dealership to complete the purchase was minimal. Our sales associate, James Chesser, offered to help set staff. Car was clean and gassed up. Time at dealership to complete the purchase was minimal. Our sales associate, James Chesser, offered to help set up anything on the car we needed him to do. More
by gjohnson126
Employees Worked With
Sharon Bourgeois, James Chesser
February 07, 2022
Awesome service from Patty and Bryan … leaving with a BIG SMILE!! Great customer service!!! Go see them!! SMILE!! Great customer service!!! Go see them!! More
by STORMIE.Samford
