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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

March 01, 2022

Patty was great and made this purchase stress free and pleasant! Very grateful for her efforts! More

by shardailincoln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new ride, and thank you for sharing your experience! We're so happy Patty took great care of you, and we hope you enjoy your GLE for many years to come! -the Donalson team

February 28, 2022

Jesse Chesser made sure I got the best deal. I love, love, love my vehicle too. Definitely great customer service. More

by cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, James Chesser
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your feedback; we are so happy that you had great service! Congratulations on the new Jeep! -the Donalson team

February 28, 2022

Great group. Kept me informed of any changes during the waiting period for my order. Final transition into my new truck went smoothly. Service after the sale has More

by TGUNMAN33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new truck, and thanks for sharing your thoughts! We're glad to hear you were kept updated and that everything went well. Here's wishing you many years of happiness in your new RAM! -the Donalson family

February 26, 2022

Awesome salesman very knowledgeable works hard to get the deal done I will be returning to purchase again More

by LaTonya Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Bourgeois, James Chesser
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your kind words! We're so happy to hear that James took great care of you, and he's definitely a hard worker! We look forward to seeing you next time. -the Donalson team

February 25, 2022

My visit and service on Feb. 23rd was excellant. They always go about and beyond. More

by ASHCRAFT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're happy to hear Ms. Wanda and the team took great care of you. Please do come to see us again next time, and we appreciate your business! -the Donalson family

February 25, 2022

Best person to do business with. 100% recommended and. Super easy and smooth transaction. Great guy!! More

by Bsmith7804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We're happy to hear he took good care of you, and congratulations on the new-to-you ride! Come back and see us next time! -the Donalson family

February 23, 2022

Fast friendly service made us comfortable rotated our tires offered us coffee and donuts while we waited. Great experience More

by FOWLERKISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're happy to hear that Tim great care of you. (and what do you think about that coffee machine? Have you tried the vanilla cocoa yet??) We appreciate your business! Come back and see us next time. -the Donalson family

February 22, 2022

Bryan was awesome and took care of all my questions I would definitely recommend him.. More

by Rickygilbert27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Report | Print
Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your ecperience! We're happy to hear you were well cared for. have a great time with that Camaro, and take care of yourself! -the Donalson family

February 21, 2022

This was the easiest smoothest vehicle purchase I’ve ever had! Dalton is a great low key sales person. Which for me is important in auto sales. The other staff were great as well. More

by Rbirdwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Frasher, Sharon Bourgeois, Dalton Breaux, Sarah Vernarsky
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your feedback! We're happy to hear that dalton took such great care of you. Congratulations on the new truck, and please do come back and see us! -the Donalson family

February 19, 2022

She listened and got me literally everything I wanted in a car! She so sweet and literally could be my new best friend♥️ More

by Fordalex0118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

WE LOVE PATTY!!!! Thanks for sharing your feedback, and we're so happy to hear you had a good experience. Congratulations on the new-to-you Sorento, and here's hoping you enjoy that vehicle for a long time to come! -the Donalson family

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