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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
731 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 731 reviews

April 08, 2022

John provided outstanding service to me and my family the day I purchased my new truck. He has followed up with me after the sale, and followed through on everything we discussed. I would recommend him to a More

by Jtchesnutt79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, John Dunbar
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Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback, and congratulations on the new ride! We're thrilled to hear that you had such a great experience. Please do come see us next time, and thanks again! -the Donalson family

April 07, 2022

It was a pleasure working with Brian. Even though Brian has been in sales for a short time, he is very knowledgeable and professional. He works hard to satisfy his customers. More

by Thompson.roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, and congrats on the new truck! Brian is definitely a hard worker, and we're happy that he worked out well for you. Please do come to see us next time, I'm sure Brian will be ready to help again! -the Donalson family

April 05, 2022

Bryan was extremely friendly and knowledgeable. I recommend anyone looking for a car or truck to stop by and see him. More

by Z-ZSMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
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Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your visit, and congratulations on your new ride! We're so happy that everything worked out well for you, and we look forward to working with you next time! -the Donalson family

April 05, 2022

Made the process very easy, great staff and very good quality vehicles on their lot More

by Cody_morgan98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
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Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Cody, thanks for sharing your experience! Congratulations on the new-to-you truck, and we look forward to seeing you in the future. -the Donalson family

April 02, 2022

Efficient, courteous service with clearly understandable report and instructions after service issued to the customer More

by PLUTOBUCKWHEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Apr 04, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We are happy to hear you had such a good experience, and thank you for your business! - the Donalson team

March 30, 2022

Fast, efficient, friendly, and fair. They make it so you actually enjoy bringing your truck in to be serviced More

by TOMMYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
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Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts, Tommy! We're glad to hear you feel well-cared for. Please do come back and see us next time! - the team at Donalson

March 30, 2022

Great job communicating with me and letting me know what was going on with my truck thx for the great service More

by amuro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear Kari took great care of you, and we appreciate your business! -the team at Donalson

March 30, 2022

Second dealership I brought truck to for same issue thinking maybe they had some real mechanics. Same as other dealership no codes set so, no problems found. Service writers were nice. Did research onl More

by WallyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
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March 27, 2022

Dustin was top notch from start to finish ! He was very respectful. Very informative on the vehicle and felt real comfortable during the whole process ! The whole team was very welcoming and cr More

by setxaerialimaging
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
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Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! We're glad to hear that you feel it is such a positive environment! Congratulations on the new Jeep, and please do reach out if we can ever help you in the future! -the Donalson family

March 24, 2022

It's a great environment great people would recommend it to anyone looking for new ride More

by slaydon96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Report | Print
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! Congratulations on the new-to-you truck, and tell all your friends! -the Donalson family

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