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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 694 reviews

March 04, 2022

The day I bought my new dodge pickup I was met by sales person James Chesser with courtesy and respect. I told him what I was looking for and he showed me the right one. We made a deal and it was handled More

by DJCHESSER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Chesser
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March 04, 2022

Easiest car I ever bought and price was more competitive than the dealers in Louisiana More

by willissandgravel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois
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March 03, 2022

Everyone was great! The dealership was very clean and ghe employees were very polite and helpful. More

by KYLEHAYES7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
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March 02, 2022

Brought my Jeep in for a service to see if any ol had leaked . I got in and out very fast, and Tim made sure that all tires were at correct pressure. thank you Tim and all of the service department. More

by ken.sweatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
Report | Print
Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your business, and for sharing your feedback! We're happy to hear Tim and our service department took such good care of you, and we look forward to seeing you again next time. -the Donalson family

March 02, 2022

Very friendly and was treated very good thank you they made buying my truck easy More

by S.CONNER1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Dustyn Fraley
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, and congratulations on the new truck! We look forward to working with you again in the future. -the Donalson family

March 01, 2022

Patty was great and made this purchase stress free and pleasant! Very grateful for her efforts! More

by shardailincoln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new ride, and thank you for sharing your experience! We're so happy Patty took great care of you, and we hope you enjoy your GLE for many years to come! -the Donalson team

February 28, 2022

Jesse Chesser made sure I got the best deal. I love, love, love my vehicle too. Definitely great customer service. More

by cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, James Chesser
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your feedback; we are so happy that you had great service! Congratulations on the new Jeep! -the Donalson team

February 28, 2022

Great group. Kept me informed of any changes during the waiting period for my order. Final transition into my new truck went smoothly. Service after the sale has More

by TGUNMAN33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new truck, and thanks for sharing your thoughts! We're glad to hear you were kept updated and that everything went well. Here's wishing you many years of happiness in your new RAM! -the Donalson family

February 26, 2022

Awesome salesman very knowledgeable works hard to get the deal done I will be returning to purchase again More

by LaTonya Wells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Bourgeois, James Chesser
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Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your kind words! We're so happy to hear that James took great care of you, and he's definitely a hard worker! We look forward to seeing you next time. -the Donalson team

February 25, 2022

My visit and service on Feb. 23rd was excellant. They always go about and beyond. More

by ASHCRAFT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We're happy to hear Ms. Wanda and the team took great care of you. Please do come to see us again next time, and we appreciate your business! -the Donalson family

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