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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

April 05, 2022

Made the process very easy, great staff and very good quality vehicles on their lot More

by Cody_morgan98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Bryan Welker
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Cody, thanks for sharing your experience! Congratulations on the new-to-you truck, and we look forward to seeing you in the future. -the Donalson family

April 05, 2022

Bryan was extremely friendly and knowledgeable. I recommend anyone looking for a car or truck to stop by and see him. More

by Z-ZSMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your visit, and congratulations on your new ride! We're so happy that everything worked out well for you, and we look forward to working with you next time! -the Donalson family

April 02, 2022

Efficient, courteous service with clearly understandable report and instructions after service issued to the customer More

by PLUTOBUCKWHEAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Apr 04, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We are happy to hear you had such a good experience, and thank you for your business! - the Donalson team

March 30, 2022

Great job communicating with me and letting me know what was going on with my truck thx for the great service More

by amuro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're glad to hear Kari took great care of you, and we appreciate your business! -the team at Donalson

March 30, 2022

Second dealership I brought truck to for same issue thinking maybe they had some real mechanics. Same as other dealership no codes set so, no problems found. Service writers were nice. Did research onl More

by WallyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Frasher
March 30, 2022

Fast, efficient, friendly, and fair. They make it so you actually enjoy bringing your truck in to be serviced More

by TOMMYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher
Mar 31, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts, Tommy! We're glad to hear you feel well-cared for. Please do come back and see us next time! - the team at Donalson

March 27, 2022

Dustin was top notch from start to finish ! He was very respectful. Very informative on the vehicle and felt real comfortable during the whole process ! The whole team was very welcoming and cr More

by setxaerialimaging
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! We're glad to hear that you feel it is such a positive environment! Congratulations on the new Jeep, and please do reach out if we can ever help you in the future! -the Donalson family

March 24, 2022

It's a great environment great people would recommend it to anyone looking for new ride More

by slaydon96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience! Congratulations on the new-to-you truck, and tell all your friends! -the Donalson family

March 23, 2022

Donalson Dodge was an absolute amazing experience! Dalton was extremely helpful and determined through the entire process and connected with us on a level that made him more of a friend than just anot More

by jlewien081288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Dalton Breaux
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new Jeep! Thanks so much for sharing your experience, and we're glad to hear that you had a great visit. Please call us if you need anything - and feel free to tag us in any #duckduckjeep pics! -the Donalson family

March 20, 2022

The staff was kind and polite. They will do whatever possible to get you the best deal possible. I don’t think anyone else would give a better deal on your trade in More

by JOHNWALTZ372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Haining, Sharon Bourgeois, Bryan Welker, Sarah Vernarsky
Mar 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

John, congratulations on the new truck - and thanks so much for sharing your feedback! We're blushing from your kind words. Please do stop in any time, and let us know if you ever need assistance in the future! -the Donalson family

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