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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

April 21, 2022

Very polite and helpful. I would have liked a little more on trade in but they worked with me. More

by Samiam2280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois, John Dunbar
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Sam, congratulations on the new-to-you ride! We appreciate your business and we look forward to working with you in the future.

April 20, 2022

Excellent service. Thanks for the consistent service and the staff is always courteous. Thank you. More

by ingrid.caples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Ingrid, thanks so much for your feedback! We value your business, and we look forward to seeing you next time!

April 19, 2022

Patty was very professional with us and straight forward. The dealership was very friendly we will definitely come back.. If y’all are looking for a new ride get with Patty she will hook you up More

by Ruth90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Serrato, Sharon Bourgeois
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the new-to-you ride! We will definitely along your kind words to Patty. Don't forget we pay referrals - so please do send anyone Patty's way that you can!

April 16, 2022

Wonderful caring staff. Clean and comfortable waiting area. Everyone is so friendly. I would recommend this dealership to anyone needing service. More

by RENDASLAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your service business! We are to happy hear that find you everyone so friendly. We look forward to seeing next time!

April 16, 2022

Great dealer ship patty serrato helped us out and is really sweet would highly advise y’all go to her. More

by Christopher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Christopher, congratulations on the new-to-you Jeep! We’re so happy to hear that you had such a great experience with Patty and will pass along your kind words. Thank for you business and we look forward to working with you in the future.

April 13, 2022

Fastest oil change I ever had at a dealership. Staff was professional and friendly. I will definitely go back More

by william.read
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Shalina Wells
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Hi William, thanks for your review and your business! We're glad to hear it was quick and painless, and we look forward to seeing you next time! - the Donalson family

April 13, 2022

My check engine light was on. Got me right in and fixed the problem. I highly recommend their service department. More

by Z-ZSMOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and your business! We're happy to hear that we were able to get your issue resolved, and please do come back and see us next time (hopefully for regular maintenance!) -the Donalson team

April 08, 2022

We came to Donaldson CJDR to look for a new vehicle to purchase and met John who was super helpful in his attempt to find us a needle in the hay stack kind of car. He was super healthful and put in a lot More

by Aprilsimmons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dunbar
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

April, it is so unusual for anyone to leave a review when they DIDN'T buy from us, and it's so appreciated! We're glad to hear that you did end up finding what you needed, and will definitely pass along your strong praise to John. Please do come to see us next time - and congratulations again! -the Donalson team

April 08, 2022

John provided outstanding service to me and my family the day I purchased my new truck. He has followed up with me after the sale, and followed through on everything we discussed. I would recommend him to a More

by Jtchesnutt79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, John Dunbar
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback, and congratulations on the new ride! We're thrilled to hear that you had such a great experience. Please do come see us next time, and thanks again! -the Donalson family

April 07, 2022

It was a pleasure working with Brian. Even though Brian has been in sales for a short time, he is very knowledgeable and professional. He works hard to satisfy his customers. More

by Thompson.roger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Apr 14, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, and congrats on the new truck! Brian is definitely a hard worker, and we're happy that he worked out well for you. Please do come to see us next time, I'm sure Brian will be ready to help again! -the Donalson family

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