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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

April 30, 2022

She was an amazing help she helped me a lot she’s a really good More

by Colbykelly22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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May 03, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience, and congratulations on the new jeep! We will definitely pass along your compliments. Thanks again for your business, and we look forward to working with you in the future! - the Donalson team

April 30, 2022

Patty made the car buying process so smooth and easy! She was so sweet, knowledgeable, and helped to guide us through it. We couldn’t be happier with our purchase! Thank you so much! More

by Chrislaruth94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois
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May 03, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Chris, thanks so much for your feedback! We're happy to hear everything worked out well for you. Congratulations on the new-to-you vehicle and we look forward to working with you in the future. -the Donalson Auto Group

April 30, 2022

Paty make my shoping experience unique i have been in several Dealer ships before and so for this is the best one yall make it so easy we definitely be back with yall thank you More

by Amador arcibar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Sharon Bourgeois
Report | Print
May 03, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We get that a lot when it comes to Patty! We are so happy to hear that everything went well for you, and congratulations on your new-to-you ride! See you next time! -the Donalson team

April 30, 2022

Paty trabajo con bistrós como nunca nadien. La mejor experiencia. Estamos muy agradecida por todo su esfuerzo en alludarnos. Mil gracias Paty 100% recomendada. More

by Elvira Gallegos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Report | Print
May 03, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

¡Elvira, Muchas gracias por tus comentarios! Estamos muy contentos de que esté contento con su nuevo camión.¡Gracias por hacer negocios! - the Donalson family

April 28, 2022

This dealership has always been clean, prompt and very helpful in my needs as a Dodge owner. More

by SHELLY_FRUGIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
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April 27, 2022

I have had good experience with this dealership. Good people both sales and service they are always very friendly and courteous. More

by CMG911
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Jimmy Haining, Dustyn Fraley
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April 26, 2022

Very easy process and professionalism. Everything went very smoothly. Would definitely recommend to friends and family! More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Bourgeois, Dalton Breaux
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Apr 29, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Kayla, thanks for the kind words and congratulations on the new-to-you ride! We're happy to hear Dalton took such good care of you, and we appreciate your business! -the Donalson family

April 24, 2022

We have been coming since we bought our Jeep there in 2013 & Kari Leon has always provided us excellent care. More

by msginger352
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your kind words! We are happy to hear that Kari takes such good care of you, and we will definitely pass along the praise. Thanks for your business and we look forward to seeing you next time!

April 23, 2022

Excellent service, very polite I would recommend them to anybody I know. I will be bringing all my vehicles to them. More

by CKEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
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Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your truck! We appreciate your kind feedback and we look forward to seeing you next time!

April 22, 2022

The overall experience was good. Dustyn was very helpful and made us comfortable and took good care of us. More

by MARTINEZCAROL62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
Report | Print
Apr 25, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Carol, thanks for your business and congratulations on the new-to-you ride! We're glad to hear that Dustyn took such care of you, and we look forward to seeing you next time!

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