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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 694 reviews
May 24, 2022
It was my first Oil Change since I got my new Jeep. Everyone was very nice and helpful. I will be coming there for all of my oil changes and anything else I may need. The lady upfront in the service de Everyone was very nice and helpful. I will be coming there for all of my oil changes and anything else I may need. The lady upfront in the service dept. was so very nice. More
by Nerissa Zinn
Verified Customer
May 24, 2022
Bryan went out of his way to make sure we were taken care of and even came in on his day off to make sure we got our car as soon as we could! Would highly recommend using him if you are wanting to get a vehi of and even came in on his day off to make sure we got our car as soon as we could! Would highly recommend using him if you are wanting to get a vehicle as easy and quickly as possible! More
by AsiaCline9713
Employees Worked With
Bryan Welker
May 23, 2022
Great service. They went above and beyond to help me get my windshield replaced. Took the pictures, submitted them, and got it put in all within a week. They went above and beyond to help me get my windshield replaced. Took the pictures, submitted them, and got it put in all within a week. More
by anelson14
Employees Worked With
Kari Leon, Shalina Wells
May 22, 2022
I had an amazing experience Tonya was my sales person and she was fantastic, friendly, helpful , and had me laughing the whole time . I will most definitely do business there again. thank yall so much. she was fantastic, friendly, helpful , and had me laughing the whole time . I will most definitely do business there again. thank yall so much. More
by millertimmy1980
Employees Worked With
Jimmy Haining, Sarah Vernarsky
May 22, 2022
I always take my Jeep here because this dealership always takes care of my vehicle needs to the best of their ability!! takes care of my vehicle needs to the best of their ability!! More
by brittanyjohnson
May 21, 2022
Amazing service at the service department! Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. More
by jmassey1247
Employees Worked With
Kari Leon
May 20, 2022
Not very good had my truck 5 days and didn’t complete all work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around More
by j.rustn
Employees Worked With
Jim Shirey, Shalina Wells
May 18, 2022
Love the care my Nitro receives. Hate being charged extra if I use a card to pay! Hate being charged extra if I use a card to pay! More
by JANESOLIZ
May 18, 2022
Everyone was very attentive with our service needs and got right to it. Got our truck serviced and appraised in less than an hour. got right to it. Got our truck serviced and appraised in less than an hour. More
by daniel_smith73
May 16, 2022
I was extremely happy with my dealings with John. He was always going the extra mile and doing all he could to help me get in to a new vehicle. I can't recommend him enough! He was always going the extra mile and doing all he could to help me get in to a new vehicle. I can't recommend him enough! More
by Mattyb0994
Employees Worked With
Holden Mitchell, John Dunbar
