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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
709 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 709 reviews

June 08, 2022

Excellent reception, service and convenient process! Highly recommend Donaldson! Superb sales professionals in Dustyn, Dalton and Bryan! More

by TEAMQUANTA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Bourgeois, Dustyn Fraley, Dalton Breaux, Bryan Welker
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the truck, and thanks so much for your kind words! We're happy to hear everyone took such good care of you. Come back and see us next time! - the Donalson family

June 07, 2022

Excellent service and care. Very friendly and helpful. I will definitely recommend them to others More

by TAMMYLITTLEFIELD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Jones , Kari Leon, Sharon Bourgeois, Bryan Welker
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Ms Tammy, thank you so much for your feedback! We appreciate your business and hope you have many years of happiness in your new Jeep. Come back and see us! -the Donalson family

June 07, 2022

The dealership did the job in a expediting manner and provided the service I needed. More

by jdalepate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We appreciate your feedback AND your business, and we look forward to seeing you in the future. - the Donalson team

June 06, 2022

I have had awesome service with all my vehicles I bring to get service at Donaldson. Kari is the best! More

by kdograins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We'll definitely pass along your kind words. And we can't play favorites but (shhh) she is pretty awesome, isn't she? We appreciate your business, and we look forward to working with you again in the future! -the Donalson family

June 05, 2022

Excellent service department! Kari was very professional and helpful. She got my truck in and out quicker than I had expected. More

by ABLAVERGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your business! We will pass along your kind words to Kari, and we look forward to working with you again in the future! -the Donalson team

June 04, 2022

Very professional and very knowledgeable Dealership is very welcoming and sales and finance was fast and easy More

by GLLITTLEFIELD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Jones , Sharon Bourgeois, Bryan Welker
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback and for your business! We are so glad to hear everything went well, and congratulations on the new Jeep! - the Donalson group

Sep 26, 2022 -

GLLITTLEFIELD responded

Great experience

June 03, 2022

This was our second vehicle purchase here. Bryan was amazing from start to finish! He made finding my perfect car super easy. Would definitely recommend Donalson and Bryan Welker to anyone loo More

by simmonstracie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Tracie, thank you so much for sharing your experience! This is the exact experience we strive for and we're so thrilled that he delivered! Congratulations on your new-to-you ride and we look forward to working with you again in the future. -the Donalson family

June 03, 2022

This is the place to go! ! Dustyn Fraley is awesome. I gave Dustyn a few ideas what I was shopping for and my husband as well. We both bought vehicles. He knew exactly what wo More

by Darla and Tim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Haining, Sharon Bourgeois, Dustyn Fraley
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your detailed feedback! We're happy to hear it all worked out so well for you and that Dustyn took great care of you. Congratulations on your new Jeep, and we look forward to working with you in the future! -the Donalson family

June 03, 2022

Kerry in the service dept is awesome! She is always quick to respond and keep you informed. Her knowledge of vehicles and current issues is great!I highly reccomend her for all y our need More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

James, thank you so much for the high praise! We're glad to hear that Kari takes such great care of you, and we look forward to seeing you next time. -the Donalson team

June 03, 2022

Excellent, fast, knowledgeable, nice and the best salesman I've ever dealt with. Wouldn't buy a car from anyone else. More

by Fraley8833
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustyn Fraley
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your business and congratulations on the new truck! We'll definitely pass along your kind words to Dustyn, and we look forward to working with you next time! -the Donalson team

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