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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
694 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 694 reviews

June 10, 2022

Great service and care. Staff very nice and professional. On time and communicated any issues More

by FORD4DOORMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon, Tim Frasher, Shalina Wells
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June 10, 2022

Bryan Welker was extremely helpful. Walked out a happy customer and would recommend this dealership to anyone. More

by dqcountry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Welker
Report | Print
June 09, 2022

Service tech was prompt & courteous. My state inspection was completed promptly. Waiting area was clean with courtesy coffee ready. More

by alansteinke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shalina Wells
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We appreciate your business and hope to see you again in the future! -the Donalson team

June 09, 2022

Good service and helpful Fast and quick service I will return for future service and help More

by bobbycw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for the kind words! We appreciate your business and look forward to seeing you in the future. -the Donalson family

June 08, 2022

Excellent reception, service and convenient process! Highly recommend Donaldson! Superb sales professionals in Dustyn, Dalton and Bryan! More

by TEAMQUANTA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Bourgeois, Dustyn Fraley, Dalton Breaux, Bryan Welker
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on the truck, and thanks so much for your kind words! We're happy to hear everyone took such good care of you. Come back and see us next time! - the Donalson family

June 08, 2022

I have my oil changed here and always have a great experience. Service person is always friendly and helpful More

by darylboulet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Daryl, thank you for your repeat business! We're happy to hear you always have a positive experience, and we'll be passing your kind words along to Kari! -the Donalson team

June 07, 2022

The dealership did the job in a expediting manner and provided the service I needed. More

by jdalepate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We appreciate your feedback AND your business, and we look forward to seeing you in the future. - the Donalson team

June 07, 2022

Excellent service and care. Very friendly and helpful. I will definitely recommend them to others More

by TAMMYLITTLEFIELD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry Jones , Kari Leon, Sharon Bourgeois, Bryan Welker
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Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Ms Tammy, thank you so much for your feedback! We appreciate your business and hope you have many years of happiness in your new Jeep. Come back and see us! -the Donalson family

June 06, 2022

I have had awesome service with all my vehicles I bring to get service at Donaldson. Kari is the best! More

by kdograins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks so much for your feedback! We'll definitely pass along your kind words. And we can't play favorites but (shhh) she is pretty awesome, isn't she? We appreciate your business, and we look forward to working with you again in the future! -the Donalson family

June 05, 2022

Excellent service department! Kari was very professional and helpful. She got my truck in and out quicker than I had expected. More

by ABLAVERGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kari Leon
Report | Print
Jun 09, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you so much for your business! We will pass along your kind words to Kari, and we look forward to working with you again in the future! -the Donalson team

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