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Donalson Chevrolet Buick GMC - Service Center
Silsbee, TX
877 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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877 Reviews of Donalson Chevrolet Buick GMC - Service Center
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March 17, 2022
Great Service Work on time and correct. Will use them again. Professional in every was Will use them again. Professional in every was More
by JSECPACFE
Verified Customer
March 15, 2022
My last survey was not good but there was simply a misunderstanding with the Service Dept, with Meagan Adams & Jewel Payne. Mrs. Adams called me about my concerns & she came to my house to check th misunderstanding with the Service Dept, with Meagan Adams & Jewel Payne. Mrs. Adams called me about my concerns & she came to my house to check the problem I thought I was having with my radio display. She connected my phone & fixed the problem I was having with the Apple phone, Mrs. Adams was extremely nice & knew exactly what to do to fix the problem. I am not technically inclined so I needed the expertise shown by Mrs. Adams. I really appreciate the extra mile, Mrs. Adams took to make me happy & feel good about the service. Thank you for hiring a lady that is so knowledgeable about everything on my GMC Acadia. I am fine now & have no complaints at all. I will continue to go to this service dept. because I know I will have Mrs. Adams support of any of my concerns.. More
by ANN-ROBBINS
March 13, 2022
We have used this dealership for several auto purchases and all services for many years and we are always extremely happy and satisfied with how we and our vehicles are treated. This is an excellent compa and all services for many years and we are always extremely happy and satisfied with how we and our vehicles are treated. This is an excellent company with professional and friendly employees! We LOVE Donalson’s! More
by DSEDDINGS1073
March 11, 2022
Great service with accommodations for my travel plans. Staff was great and easy to work with! Staff was great and easy to work with! More
by cscollins87
March 06, 2022
We had to go to Jackie Baxter’s to fix our Cadillac after we gave your service department two chances to correct an issue. we gave your service department two chances to correct an issue. More
by LISALU2002
Employees Worked With
March 06, 2022
Great customer service! Scheduling service was super easy and routine maintenance was very efficient and quick! Scheduling service was super easy and routine maintenance was very efficient and quick! More
by CJFDAC
Employees Worked With
March 06, 2022
as always, the Service Department went above and beyond taking care and of my every need taking care and of my every need More
by jug
March 03, 2022
I thought I had a leak in my brake system. after inspection, no leak was found. I expected a bill at least for the inspection of the brake system. I didn't receive one! :-) I'm very pleased wi after inspection, no leak was found. I expected a bill at least for the inspection of the brake system. I didn't receive one! :-) I'm very pleased with Donalson Chevrolet Buick GMC. More
by FARMBOYFROMIOWA
March 02, 2022
Great customer service which is a virtue in this day and time. The thing that impressed me the most was the service of taking me home and picking me up when my car was ready. No long hours of sitting and wa time. The thing that impressed me the most was the service of taking me home and picking me up when my car was ready. No long hours of sitting and waiting in the service department! Thank you and don’t let me forget the driver was so personable and felt completely safe in his driving. Thank you More
by REBECCALANDRY5
Employees Worked With
Other Employees :
Driver name unknown but was excellent
March 01, 2022
As always, the service was fast, friendly and efficient. I was greeted promptly and my truck was taken back for service immediately. I was greeted promptly and my truck was taken back for service immediately. More
by SHANE.VOISIN
