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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
882 Reviews

882 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 13, 2022

Everyone was willing to cover for those who might not have been available when we both delivered and picked up our vehicle. The service was done as promised. More

by DMDVORAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2022

Usually get great service. This time (partially my fault because I was in a rush) they didn’t get the tire pressure monitoring system reset, and normally they check the tire pr More

by DEINSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2022

Meagan gave me the best customer service and Jewel was so helpful. The whole experience was quick and easy. More

by PAT.BRUCE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Service has always been excellent. Staffs are friendly and professional. I have always been very satisfied. More

by CHENHSHEN2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Awesome service above and beyond all expectations! Received a free loaner car and my vehicle was ready the same day! More

by SILVERSTARMGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Contacted Donalson GMC about what I thought was going to be a trailer connection issues on a newly purchased vehicle. Was worked in the same day I called. No long wait and the shop was very informative and More

by ncbennett.thp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Contacted Donalson GMC about what I thought was going to be a trailer connection issues on a newly purchased vehicle. Was worked in the same day I called. No long wait and the shop was very informative and More

by ncbennett.thp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

Couldn’t get my tires rotated and balance had to get an alignment and new tires before anyone would touch it. So I went soMewhere else to get tires and the alignment done .it was a little cheaper too More

by JANICETORRES1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawne Martin , Wayne Judalet, Daniel Russo, Paul Palumbo, Latricia Chambliss, Jason Ortgies
May 19, 2022

Very friendly and professional about service matters. Staff helpful in explaining any needs for maintaining vehicle. More

by HAT.RACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

They are always friendly and let you know if they need to do anything other than what you are there for… More

by IRISHBAGPIPE70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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