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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
883 Reviews

883 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 23, 2022

My truck still has the same problem with the brakes squealing after I drive twenty miles More

by CLIFFCOWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

You did not have the part to fix my ac and didn’t know when it would be in. More

by laurarena58
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2022

I dropped my car off and went to WalMart. I was notified that my car was ready within a half hour. They were very fast. More

by JPBAUERC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

They was nice and on time. Service was conducted in a timely manner. It a good day More

by dennishalldh67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Very good service,always prompt to wait on you and very knowledgeable. Will defenatly recommend this dealership. More

by SHERI6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Excellent service department and always meets the time for service. People are friendly and knowledgeable about what is needed or when questions are asked. More

by PJBUCKMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Courteous, punctual, the personnel exemplified customer service. The check in was bumpless with the associate greeting me as soon as I arrived and addressing me by my name. The oil change and vehicle inspe More

by mcg1909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Short wait times. Thorough. Professional. Courteous. Will address all your concerns and do an excellent job. More

by dclayton7984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

The service writer met me at the covered parking area with the paperwork already filled out and waiting on my signature. Service was great and performed in a timely fashion. More

by JKCRYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Did the work and finished it in about an hour and fifteen minutes.very courteous. More

by DKHARPER58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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