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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
910 Reviews

910 Reviews of Donalson Chevrolet Buick GMC - Service Center

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December 04, 2022

My experience in Service is always top notch! I have the real MVP of a service rep. She’s the best around! Love JEWEL PAYNE! The dealership should feel blessed to have the young lady. More

by mepaynetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Very professional and polite! Staff was wonderful. Car was taken care of promptly.will definitely use y’all again. And when I’m in the market for another vehicle I will visit D More

by MGENTRY0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Very pleased with the service I received this morning. My car would not start this morning. Called the dealership. They sent a wrecker to pick it up. After they compleated the repairs, they called me to l More

by Grannapoppy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Great service, great staff, awesome maintenance crew, need work on the pricing lol, that’s enough More

by DEAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawne Martin
December 02, 2022

Love the service advisors. They are all so helpful. My complaints: the tire lug nuts and key tools were just thrown in my front seat (not put where they were found) and the b More

by genecald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Great service department, friendly service people. I would recommend them for all your service work. More

by Rgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

The service staff is awesome! Janna and Jewel rock. They always work with me every time. More

by cdmla22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Could not have asked for better service. Everyone did an amazing job. Will definitely come back. More

by AGGIEJOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Joe Isbell
December 01, 2022

Super nice & professional. A lady Janna was so helpful and kept me informed through the whole process. Would definitely recommend More

by Kimberlie Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Service was excellent. I will continue to use this dealership. My vehicle was finished as I was told More

by Grannapoppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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