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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
876 Reviews

876 Reviews of Donalson Chevrolet Buick GMC - Service Center

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February 16, 2025

Fantastic dealership service, friendly atmosphere and on time service .Would recommend this dealership to other people! More

by FORESTADAMS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

One of the best dealership that I have had. Would recommend this to other people! More

by FORESTADAMS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Excellent service and minimal waiting time. Service dept. Went out of there way to service my vehicle on short notice. More

by GODOM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

This dealership has awesome service. Everyone is super friendly and work is efficient and quick More

by kmkftrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Quick to resolve any issues and provide the customer with detailed follow up. Easy to coordinate with and willing to work around any schedule to accommodate a busy schedule. More

by ncbennett.thp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Bob Tarver was very knowledgable and thorough. Keenan the finance guy explained the process very efficiently and in a timely manner. Jewel in service was very efficient as well. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Tarver
February 02, 2025

While the service was excellent from start to finish, the big surprise at payment was not. We would have brought a check had we known there would be a 3% fee for credit card payment. My suggestion: either bu More

by GZIMMERMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Jana was awesome! She got my parts ordered and got me in quick to get my suv fixed. More

by Shelly Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I went in to have service done on my car. The item they replaced affected the oil in my car. The Oil Cooler had not been working and all my oil was dirty, brown, and had a burnt smell. When I More

by babbsperez4140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

They did not rotate my tires. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. More

by SLROBY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.