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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
897 Reviews

897 Reviews of Donalson Chevrolet Buick GMC - Service Center

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June 03, 2025

Charlie Ozan has always made the experience easy. I’ve bought several new vehicles from him for twenty plus years. More

by JFMATH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Great service, Great people, Fast service, they took Great care of us! Highly recommend! Will definetly continue our business there! More

by valrielyn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

They worked me in for a service visit with a full schedule. They were very friendly and professional. More

by hughes.royce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They fixed the problem I asked them to fix and then said there was no problem and blamed me for the issue. So good work but why do that? Also the receptionist lady was very short and rude and didn’t want to More

by IAN.C.MCCLELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 23, 2025

⭐⭐⭐⭐⭐ I had an excellent experience buying my new GMC Yukon from Donalson! From the moment I walked in, the staff made me feel welcome and taken care of. They were professional, knowledgeable, and really More

by saints.fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keenan Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Thanks to the entire team for an easy buying experience and the service team are second to none. More

by MARION.O.LOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Went in for a license plate bracket on my Cadillac CT4-V, I was out in less than 30 minutes. I was quoted one amount a week prior but bill was higher when I went to pay but they understood and quickly change More

by KJ1970KCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

The service team is a great team to work with. They are very professional and accommodating. More

by MMAG1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole
May 16, 2025

Excellent reception from Mary when I arrived. Only 1 hour for service. I dearly love my truck. Thank you More

by forreal_too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary
May 06, 2025

This is the second time in a matter of months that my car has left me on the side of the road and Donalson's Service Department has been there to get me fixed up expeditiously and get me back on the road. T More

by JCKIND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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