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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
927 Reviews

927 Reviews of Donalson Chevrolet Buick GMC - Service Center

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August 08, 2025

The service was fast friendly and very good all the way around!!! And the coffee was hot More

by j.d.r.razz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

The oil life monitor was not reset on this visit. As per usual there was a reminder sticker on the windshield, but I depend on the panel. I understand my vehicle is 9yrs old, with 100,000 miles on More

by vaozha48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department was neither Jewel or Janna
August 04, 2025

Meagan and Team are the Best in the Area, Professional, Courteous, and on time. Have always been acceptable and helpful with all our vehicles. Continue to purchase GM vehicles because of their service. More

by Daryl_Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

My service advisor, Jewel was friendly and professional. The service area was very nice and coffee was ready. More

by flhp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Professional, friendly and really worked with us. Would definitely by my next vehicle with them. More

by Memaw17622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Murphy 5 stars
July 28, 2025

Excellent customer service, Charlie is a great salesman, explained all the features in my 2025 escalade. More

by Audrea_Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Ozen, Kenneth
July 28, 2025

Great experience! My service appointment was super quick, done in 30 minutes and the staff were extremely friendly! More

by kdabbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Excellent service visit. Came in to have the vehicle checked out for a recall. Vehicle was inspected, part was in stock, and we were back on the road. Nicole was very help More

by MARVBENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole was a great advisor
July 28, 2025

Dealership never fixed all the issues with our vehicle after repeatedly bringing it back. Each time we left the dealership a new code would show up on our vehicle, we would have to take off work to bring More

by COREYLEMAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jewel Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Great service, made buying my truck easier. I would buy from here again. Two thumbs up. More

by coltonbrownson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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