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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
909 Reviews

909 Reviews of Donalson Chevrolet Buick GMC - Service Center

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June 23, 2025

Got me in and out in 1 hour for my oil change and tire rotation More

by ALTON_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

The write up for the service had be prepared before arrival and the service was done in a timely manner. More

by VCHILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Staff was very courteous and friendly. Had my oil changed in a timely manner with excellent service. More

by LISAANNSCOTT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Went for oil change. Was completed very quickly and very good service. Staff was very courteous and friendly. More

by coy.collins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Dealership was great! I brought my wife's truck to have serviced and asked if they could look at mines while I was there. They did so, and also took the time to fix the pr More

by IMACOONASS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

The techs and team do an awesome job! I trust my entire family to come in and have any of the guys work on it! The service and parts team are the greatest around! You can trust they will More

by payne1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler & Michael
June 15, 2025

I was scammed in to purchasing an extended warranty. My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry a More

by ang85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janna Weatherspoon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keenan Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

Sale manager Perry was really helpful with our problem I was having . Will be buying from Donaldson again More

by douzat68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I like the way the service department runs, they get you in and out, which is important to us! More

by LAURADANIEL713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N wooley
June 12, 2025

This was a great experience. Charlie was no pressure, and very knowledgeable about the vehicle we were looking at. More

by michaelobannion
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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