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Donalson Chevrolet Buick GMC
Silsbee, TX
1,611 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,611 reviews
February 23, 2025
Prompt a Courteous Service. . Clear explanation of what services are being performed, additional items to be addressed, cost, and time. . Clear explanation of what services are being performed, additional items to be addressed, cost, and time. More
by MIKEDOAN
Verified Customer
February 23, 2025
Service rep was very nice and educated about my vehicle. She did a great job She did a great job More
by msstan0276
February 21, 2025
We have a break down last Saturday. After speaking to Janna in service dept at Donald’s GMC in Silsbee TX, we opted to bring truck in to Jasper TX dealer, Lake Country Chevrolet which e After speaking to Janna in service dept at Donald’s GMC in Silsbee TX, we opted to bring truck in to Jasper TX dealer, Lake Country Chevrolet which ended up being a huge mistake. They, for whatever reason, didn’t or couldn’t find where it was warranty work. That was on Monday then Tuesday morning we arrived with a tow truck to pick up truck, still sitting on lot in back. Next thing we know we’re headed to the cashiers office finding out we were being charged $150 for them diagnosing the problem. Janna spoke to service person, Lauren, in Jasper trying to help her how to find where it’s warranty work. That went downhill in a hurry. Next we end up in managers office, Jim McCastland, due to us refusing to pay $150….FOR WARRANTY WORK!! Last thing, we were told in no uncertain words…DON’T EVER COME BACK HERE!! And at same time slammed down our keys on his desk. Those words came from Jim McClastland himself!! We wouldn’t go back to that dealer if they were the last one on earth!!! Janna in Silsbee was kept in the loop. We took truck to her and problem was correct within the hour…back on the road…problem solved!! Donald’s GMC has the best service department and Janna is #1 with us!! Can’t praise her enough!! More
by LINDA8349
Employees Worked With
February 18, 2025
The service department goes out of their way to make sure your need are taken care of. your need are taken care of. More
by rwebbsn
February 17, 2025
Great service and personnel car was ready quicker than was told will use this dealership in the future was told will use this dealership in the future More
by HTHIB
Employees Worked With
February 16, 2025
Professional service, friendly , attentive to the customers. Very knowledgeable staff. Recommends service reminders. Excellent communication customers. Very knowledgeable staff. Recommends service reminders. Excellent communication More
by COOP2506
February 16, 2025
Fantastic dealership service, friendly atmosphere and on time service .Would recommend this dealership to other people! time service .Would recommend this dealership to other people! More
by FORESTADAMS9
February 15, 2025
One of the best dealership that I have had. Would recommend this to other people! Would recommend this to other people! More
by FORESTADAMS9
Employees Worked With
February 14, 2025
Excellent service and minimal waiting time. Service dept. Went out of there way to service my vehicle on short notice. Service dept. Went out of there way to service my vehicle on short notice. More
by GODOM09
Employees Worked With
