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Donalson Chevrolet Buick GMC
Silsbee, TX
1,452 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,452 reviews
March 06, 2022
as always, the Service Department went above and beyond taking care and of my every need taking care and of my every need More
by jug
Verified Customer
March 05, 2022
This is the only dealership i buy from because they treat me like family and make everything easier me like family and make everything easier More
by Chevy 2018
Employees Worked With
Other Employees :
Daniel Russo, Latricia Chambliss, Dawne Martin
March 04, 2022
Phenomenal. From the time we walked in until the time we left, the service was awesome! We felt terrible because they had to stay way passed closing, but they co From the time we walked in until the time we left, the service was awesome! We felt terrible because they had to stay way passed closing, but they continued to assure us that it was no problem. Dawne Martin and Daniel Russo exhibited absolute amazing customer service - there aren’t enough words to describe just how awesome they were. Those are two sales people that will keep us coming back to Donalson. Dawne was so sweet, as always, and she was very knowledgeable of the features in the truck we were purchasing. Daniel was the most personable sales manager we have ever dealt with and what we appreciated the most about him is that he was very blunt and honest, which is hard to find at a dealership these days. Dawne and Daniel together are a true dream team and because of them, we will be lifelong Donalson customers. More
by RJFISCHER44
Employees Worked With
Daniel Russo, Dawne Martin
March 04, 2022
Dawne was very professional, extremely friendly, and so very helpful with my order. She took over after the original salesperson I had left. I appreciated all the time she took to show us how everything w very helpful with my order. She took over after the original salesperson I had left. I appreciated all the time she took to show us how everything worked and how to set up my OnStar. She quickly answers when you call or text which was greatly appreciated. Dawne was a wonderful salesperson and would definitely be working with her in the future on any future vehicle purchases. More
by chirafis
Employees Worked With
Dawne Martin
March 03, 2022
I thought I had a leak in my brake system. after inspection, no leak was found. I expected a bill at least for the inspection of the brake system. I didn't receive one! :-) I'm very pleased wi after inspection, no leak was found. I expected a bill at least for the inspection of the brake system. I didn't receive one! :-) I'm very pleased with Donalson Chevrolet Buick GMC. More
by FARMBOYFROMIOWA
March 02, 2022
Always a pleasure to do business with this dealership! Everyone is always so friendly and efficient. Will always be back to do business with Jack Jones, THE BEST! Everyone is always so friendly and efficient. Will always be back to do business with Jack Jones, THE BEST! More
by JENN4GUERRA
March 02, 2022
Great customer service which is a virtue in this day and time. The thing that impressed me the most was the service of taking me home and picking me up when my car was ready. No long hours of sitting and wa time. The thing that impressed me the most was the service of taking me home and picking me up when my car was ready. No long hours of sitting and waiting in the service department! Thank you and don’t let me forget the driver was so personable and felt completely safe in his driving. Thank you More
by REBECCALANDRY5
Employees Worked With
Other Employees :
Driver name unknown but was excellent
