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Donalson Chevrolet Buick GMC
Silsbee, TX
1,647 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,647 reviews
June 15, 2025
I was scammed in to purchasing an extended warranty. My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry a My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry about it. The second time I called and was told there is no charge to scan the vehicle as long as an issue arises.. I showed up for my appointment and had to wait 20 minutes just to be checked, once my vehicle was scanned I was told that the issue could just be it needed a computer update which would be $168. If I refuse that then I would have to pay for the scan. I was also told that my spark plugs and fuel injection needed to be taken care of. None of this is included or covered in the warranty that I was promised was a bumper to bumper warranty and will cover every issue that arose. I am disgusted by how you took advantage of me. More
by ang85
Verified Customer
June 15, 2025
Sale manager Perry was really helpful with our problem I was having . Will be buying from Donaldson again was having . Will be buying from Donaldson again More
by douzat68
June 12, 2025
I like the way the service department runs, they get you in and out, which is important to us! in and out, which is important to us! More
by LAURADANIEL713
June 12, 2025
This was a great experience. Charlie was no pressure, and very knowledgeable about the vehicle we were looking at. Charlie was no pressure, and very knowledgeable about the vehicle we were looking at. More
by michaelobannion
Employees Worked With
June 09, 2025
I was not please with the person that did my paper work. your Finance guy your Finance guy More
by JOANN_DEWS
Employees Worked With
June 09, 2025
all went ok. you should tell customer if using a credit card you charge extra. you should tell customer if using a credit card you charge extra. More
by JOHNWLANG
Employees Worked With
June 06, 2025
It was worth the drive and so happy that I got my dream car for our family! car for our family! More
by KEIARRAMATTHEWS
Employees Worked With
June 03, 2025
Charlie Ozan has always made the experience easy. I’ve bought several new vehicles from him for twenty plus years. I’ve bought several new vehicles from him for twenty plus years. More
by JFMATH55
June 03, 2025
Great service, Great people, Fast service, they took Great care of us! Highly recommend! Will definetly continue our business there! Great care of us! Highly recommend! Will definetly continue our business there! More
by valrielyn
