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Donalson Chevrolet Buick GMC
Silsbee, TX
1,598 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,598 reviews
March 28, 2025
Greg did a awesome job I'm very pleased with my vehicle. Definitely enjoyed his personality Definitely enjoyed his personality More
by jessykalin.jk
Verified CustomerEmployees Worked With
March 28, 2025
I called the first part of January to set up an appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the appointment for my truck and was told it would be the end of January before they could get to it for a diagnostic. I then had my truck towed on the 24th of January thinking that it was going to have someone doing a diagnostic on it the next week. Next week came with no diagnostics. I think it was the first part of March before anyone ever really done a diagnostic for my truck. Was told that it would be finished on March the 19th and ready for pickup on the 20th, received a call on the 20th saying that it wasn't ready yet and The mechanic would have it completed on Friday evening, but wouldn't have time to test drive it until Monday evening. Finally on March the 24th I got my truck back. I missed 4 days of work waiting for my truck to get out of the shop. More
by KIMGAYLE2
Employees Worked With
March 26, 2025
I found the staff to be very helpful for this process. I would definitely recommend them. I would definitely recommend them. More
by chris.kirkendall
Employees Worked With
March 25, 2025
Quick and easy transaction. Traded our 2016 Chevy truck for a 2025 very pleased with our experience Traded our 2016 Chevy truck for a 2025 very pleased with our experience More
by kk5010
March 25, 2025
I have purchased several car’s from charlie in the past and its been a pleasure working with him every time!!! and its been a pleasure working with him every time!!! More
by LKG1029
March 23, 2025
Exceptional customer service, professional staff, professionals in every aspect, I will continue to bring all my vehicles to Donalson for service needs. professionals in every aspect, I will continue to bring all my vehicles to Donalson for service needs. More
by COX.NATHANIEL
Employees Worked With
March 22, 2025
Great dealership. Jack Jones very professional and complete. They took their time and was very understanding. I really do like my GMC Terrain. Thanks. Jack Jones very professional and complete. They took their time and was very understanding. I really do like my GMC Terrain. Thanks. More
by pughjf
March 22, 2025
Very nice people in the Service Department. Would recommend them 100%. Make an appointment they get you in and out. Would recommend them 100%. Make an appointment they get you in and out. More
by bonnygal67
Employees Worked With
March 22, 2025
We knew going exactly what we wanted, Charlie Ozan met us at the door and took us right to it. He was very accommodating and not pushy. The whole process was great and handled very professional . the whole at the door and took us right to it. He was very accommodating and not pushy. The whole process was great and handled very professional . the whole process took about 2 hours... More
by RICKCUSTOM
March 19, 2025
Everyone I met was friendly and helpful. They answered all my questions to my understanding.. They answered all my questions to my understanding.. More
by RMROLLINS
