Don's Ford - Service Center

Excellent service in a timely manner. Friendly and made sure that all my questions were answered Friendly and made sure that all my questions were answered More

My experience with the dealership is that they are Very accommodating. Everyone is so kind. accommodating. Everyone is so kind. More

Great service! Completed quickly and they kept me informed . Very happy with work done on my car and also Don's Ford employees. Completed quickly and they kept me informed . Very happy with work done on my car and also Don's Ford employees. More

Service advisor Dave, never once returned my calls or gave correct information In the 4 weeks my car was there. I had to call twice a day just for Dave to tell me he was going to call me back and never gave correct information In the 4 weeks my car was there. I had to call twice a day just for Dave to tell me he was going to call me back and never once did. When we did get the chance to talk, it was full of incorrect information and telling me I'd get a loaner car tomorrow. Well after 20+ days of that I had to talk to either Mark or John to get anything moved forward. I talked to John for about 5 minutes and had my rental and all my questions answered. This is a real and serious problem here. More

Never have parts on hand or enough technicians it’s a hurry up and wait drop it off and you here both till the end of the day and it’s not complete hurry up and wait drop it off and you here both till the end of the day and it’s not complete More

Very professional , explained everything before proceeding with the repairs . Even though the repairs were not anticipated proceeding with the repairs . Even though the repairs were not anticipated More

They reviewed another dealers service bill and went to work. Their mechanic John figured out the problem and corrected it for 10% what the dealer in Maine charged. work. Their mechanic John figured out the problem and corrected it for 10% what the dealer in Maine charged. More

Thank you John for getting me in so quickly and taking care of my suv. care of my suv. More

Scott Rissucci is the best salesperson to work with. He is attentive, and was very quick with replies. We will continue to do business with Don’s as long as Scott is there. He is attentive, and was very quick with replies. We will continue to do business with Don’s as long as Scott is there. More

The expierence was extremely easy due to sale person Matt. He was patient and knowle Matt. He was patient and knowle More