Don's Ford - Service Center

I was pleased how fast the service was and how friendly the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason More

I've switched dealers for my maintenance to Dons Ford because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was m because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was my salesman and he made the process so seemless and easy. I highly recommend Josh and Dons Ford More

Very friendly and courteous. Mike and Valon gave us great service. Would recommend to others. Mike and Valon gave us great service. Would recommend to others. More

Went out of their Way to help obtain a safe reliable vehicle.for me to drive.. vehicle.for me to drive.. More

Cold environment. Staff not personable. Uncomfortable experience. Wouldn't recommend. A salesman told me he doesnt like his job, he works 60 hrs a week and doesn't get Staff not personable. Uncomfortable experience. Wouldn't recommend. A salesman told me he doesnt like his job, he works 60 hrs a week and doesn't get paid enough. He spoke negatively about a salesperson who had just got let go. Very unprofessional. Regret it....yes. More

Scheduled apt for 12:30 ,for an inspection I got there 10 minutes early when i arrived i was informed that an mechanic had called in sick and my wait was an Hour and a half , i had no choice to wait , The 10 minutes early when i arrived i was informed that an mechanic had called in sick and my wait was an Hour and a half , i had no choice to wait , They need to inform customers of this prior to visits so alternative plans can be made. More

The service on my vehicle was poor. The explanation of my service was poor and even meeting with the head of service was meaningless. I feel as though I was lied too by everyone involve The explanation of my service was poor and even meeting with the head of service was meaningless. I feel as though I was lied too by everyone involved. After being a loyal customer for 30yrs you think you would be treated better. They caused a problem and I had to pay for it. More

They over charged me for the work done. Performed work i did not request. Startd to work on a recall i was not aware of and I waitedalmost three hours and it didn't work( software issue on Performed work i did not request. Startd to work on a recall i was not aware of and I waitedalmost three hours and it didn't work( software issue on backup camera on 2024 maverick. The next day i recieved a coupon from don's ford this would have cost me $69 and it cost me $109. With a free car wash. Called Sat AM and they said he would mail me a refund. Now I have to make another trip and hopfully they can do the recall. When asked about the car wash He told me it was out of service!?? What would YOU DO?? Talked to a sales person abot leasing an escape. Never got a call back.... More

I had scheduled an appointment for oil change and had to wait over 2 hours. Not Happy! Not Acceptable! wait over 2 hours. Not Happy! Not Acceptable! More

The salespeople and managers are very friendly, courteous and helpful. They answered all my questions. and helpful. They answered all my questions. More