Don's Ford - Service Center

The service on my vehicle was poor. The explanation of my service was poor and even meeting with the head of service was meaningless. I feel as though I was lied too by everyone involve The explanation of my service was poor and even meeting with the head of service was meaningless. I feel as though I was lied too by everyone involved. After being a loyal customer for 30yrs you think you would be treated better. They caused a problem and I had to pay for it. More

They over charged me for the work done. Performed work i did not request. Startd to work on a recall i was not aware of and I waitedalmost three hours and it didn't work( software issue on Performed work i did not request. Startd to work on a recall i was not aware of and I waitedalmost three hours and it didn't work( software issue on backup camera on 2024 maverick. The next day i recieved a coupon from don's ford this would have cost me $69 and it cost me $109. With a free car wash. Called Sat AM and they said he would mail me a refund. Now I have to make another trip and hopfully they can do the recall. When asked about the car wash He told me it was out of service!?? What would YOU DO?? Talked to a sales person abot leasing an escape. Never got a call back.... More

I had scheduled an appointment for oil change and had to wait over 2 hours. Not Happy! Not Acceptable! wait over 2 hours. Not Happy! Not Acceptable! More

The salespeople and managers are very friendly, courteous and helpful. They answered all my questions. and helpful. They answered all my questions. More

Always polite and friendly knows what he’s doing very helpful and very professional and efficient helpful and very professional and efficient More

Matt always provides great customer service and got my car in and out Fast, love dons ford car in and out Fast, love dons ford More

I go to Don’s ford because of the friendliness and dependability. I feel confident in the service to my vehicle. The customer service is great, they pick up my vehicle and return it to my home after dependability. I feel confident in the service to my vehicle. The customer service is great, they pick up my vehicle and return it to my home after the service. More

Everyone so friendly and helpful. John Mazda is a real professional and goes out of his way to help you. They used my points and saved me money. I wasn’t purchasing this time as had m John Mazda is a real professional and goes out of his way to help you. They used my points and saved me money. I wasn’t purchasing this time as had my Edge serviced but when we do buy it’s always from Scott Risucci! We buy all our vehicles from him! More

They handled my service on time and efficiently. The work was done properly without any problems. The work was done properly without any problems. More

From the start to the finish was flawless. The service technician was excellent. Great service The service technician was excellent. Great service More