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Don's Ford
Utica, NY
309 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Trade-in Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 16, 2025
I’ve had nothing but great service at Don’s.
I am into my 4th lease and have always contacted Salesman Jim Marino to get in to a new lease. He is excellent and a credit to that dealership. I can
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by Tony W
Verified Customer
Verified Customer
Employees Worked With
November 14, 2025
Friendly front desk personnel and a clean, comfortable
waiting area. I also appreciate that they have quality coffee!!
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by RROCKWOOD0
Verified Customer
Verified Customer
Employees Worked With
November 08, 2025
Friendly, easy to work with, attentive.
I bought out my lease there and they were all very helpful - plan on returning to buy my next vehicle with them. Matt was great, as was Patrick.
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by JEWEL0013
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (238 Vehicles)
Photos & Amenities
- Free Coffee
- Express Service
- Drive-In Service
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
