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Don's Ford

Utica, NY

4.6
286 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
Contact Dealership

5712 Horatio St

Utica, NY

13502

Directions

Top Reviewed Employees

John Mazza at Don's Ford

John Mazza

Service Advisor
4.7
This rating includes all reviews, with more weight given to recent reviews.
Allen Hutchings at Don's Ford

Allen Hutchings

Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Taylor at Don's Ford

Bill Taylor

Parts Counter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella at Don's Ford

Chris Vella

Service Advisor
4.7
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

July 07, 2025

They came to the house and did the recall for my battery that was needed. It was great service. I did not need to leave or go anywhere, he was quick and easy, and the service got done that recall was fixed. More
by JRWATKINS Verified Customer

Employees Worked With

Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.

June 29, 2025

Great help from Matt and Andrew. . they went above and beyond to get me some answers about the vehicle purchase. More
by Angie friday Verified Customer

Employees Worked With

Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.

June 28, 2025

Service was done on my new vehicle. Not a long wait time which made my day. Friendly staff. More
by TGPERRY Verified Customer

Employees Worked With

John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Free Coffee
  • Express Service
  • Drive-In Service
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Indoor Customer Parking
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television