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Don's Ford

Utica, NY

4.6
254 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
Contact Dealership

5712 Horatio St

Utica, NY

13502

Directions

Top Reviewed Employees

Chris Vella at Don's Ford

Chris Vella

Service Advisor
4.8
This rating includes all reviews, with more weight given to recent reviews.
John Mazza at Don's Ford

John Mazza

Service Advisor
4.7
This rating includes all reviews, with more weight given to recent reviews.
Scott Risucci at Don's Ford

Scott Risucci

Sales Rep
4.6
This rating includes all reviews, with more weight given to recent reviews.
Andrew Street at Don's Ford

Andrew Street

Sales Consultant
4.6
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 08, 2025

I go to Don’s ford because of the friendliness and dependability. I feel confident in the service to my vehicle. The customer service is great, they pick up my vehicle and return it to my home after More
by JILLWAGNER2001 Verified Customer

Employees Worked With

Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 08, 2025

Horrible they literally switched the price without telling us and added over 3k in warranties that I told them not to. I have pictures of everything and have filed. A complaint with the bbb..Be carefu More
by JArmondi122286

Employees Worked With

Sydney and rick

March 05, 2025

Everyone so friendly and helpful. John Mazda is a real professional and goes out of his way to help you. They used my points and saved me money. I wasn’t purchasing this time as had m More
by TAMB0 Verified Customer

Employees Worked With

Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Free Coffee
  • Express Service
  • Drive-In Service
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Indoor Customer Parking
  • Instant Financing
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television