Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don's Ford
Utica, NY
261 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 04, 2025
Jim Marino is fantastic bought my last three vehicles
from him, between jim, Allen ,and Andrew, I couldn’t ask for a better sales team to get me the truck that I wanted at the price that I could afford p
More
by AMMEDIA3
Verified Customer
Verified Customer
April 02, 2025
The service on my vehicle was poor.
The explanation of my service was poor and even meeting with the head of service was meaningless. I feel as though I was lied too by everyone involve
More
by KIMANDJIM2011
Verified Customer
Verified Customer
Employees Worked With
March 29, 2025
They over charged me for the work done.
Performed work i did not request.
Startd to work on a recall i was not aware of and I waitedalmost three hours and it didn't work( software issue on
More
by FBLOCKST
Verified Customer
Verified Customer
Employees Worked With
Matt
Dealership Inventory (392 Vehicles)
Photos & Amenities
- Free Coffee
- Express Service
- Drive-In Service
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
