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Don's Ford
Utica, NY
215 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 215 reviews
October 01, 2024
They reviewed another dealers service bill and went to work. Their mechanic John figured out the problem and corrected it for 10% what the dealer in Maine charged. work. Their mechanic John figured out the problem and corrected it for 10% what the dealer in Maine charged. More
by JEFF@TRAILERMANJEFF.COM
Verified Customer
October 01, 2024
Thank you John for getting me in so quickly and taking care of my suv. care of my suv. More
by E2kbeasock
Employees Worked With
October 01, 2024
Scott Rissucci is the best salesperson to work with. He is attentive, and was very quick with replies. We will continue to do business with Don’s as long as Scott is there. He is attentive, and was very quick with replies. We will continue to do business with Don’s as long as Scott is there. More
by WILLIAM.DOWSLAND
Employees Worked With
Scott Rissucci
October 01, 2024
I was treated fairly and had a very good experience…I enjoyed the over all experience.. enjoyed the over all experience.. More
by JNICHS36
May 06, 2024
Bought vehicle 2017 f150 great truck and moved from New York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission York to Tennessee. They said I had 2 years extended warranty on it when I needed to use warranty I found that it was for only engine and transmission. The garage I took it to down here said, so I called Don’ ford and they said it was more coverage I then had garage call them up and after awhile of arguing Don’s guy went on ford sight and found tha all the rest of warranty slipped thru and wasn’t on it so they did put it on. I called Don’ ford and no one would answer i got sales voice mail I left message,I called 4-5 times leaving message and no one called me back I did this about 5 different days and no luck. I finally went and used internet site and got someone. To get my registration for the truck and copy of the full warranty which doesn’t make sense. I would never again buy anything from them. More
by ecook5
March 14, 2024
Fixed my car and the price that I had to pay was not to much much More
by PFOGERTY
Employees Worked With
March 13, 2024
Great people, great work, never disappointed. Nice to see customer and company loyalty. A rare quality these days. Highly recommend Dons Ford of Utica ny Nice to see customer and company loyalty. A rare quality these days. Highly recommend Dons Ford of Utica ny More
by COALHILLHIGHLANDS
