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Don's Ford

Utica, NY

4.8
217 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 217 reviews

April 16, 2019

2019 Ford Edge SEL Lease As a repeat customer of Scott Risucci, he delivered again for us. One call as we knew what we wanted, he called back and gave us an offer that we cou More

by TLARIA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli
April 16, 2019

Excellent One word---------------OUTSTANDING-----couldnt ask for better people to do business with. Great guys. Would always come back to Don's to purchase an More

by CANCONA55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risucci
April 16, 2019

Excellent Service Department Fantastic Service Department ! Gabe is a fantastic Service advisor, took care of calling me and informing me what my vehicle needs are. He is very kno More

by Kevin May
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Grann
April 16, 2019

Excellent experience Excellent sales experience. Mike cardello and the sales team did a great job making my vehicle purchase an easy experience. I would reccomend seeing t More

by CHRISVELLA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risucci
April 16, 2019

Warranty paint repair The hood of my truck had multiple paint flaws. The Body Shop Mgr seemed to think it was repainted. The body shop repainted the hood but still had ma More

by jmferriter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service and the body shop manager
August 14, 2018

Repair service. Finally got the dealership to replace my driver side mirror (folding side mirror would collapse properly but it would unfold 180 degrees backwards and More

by Jkthibault
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Postilio
August 22, 2017

My second new car Bought a new car, no pressure, answered my questions. Received a good deal, it was a very good experience. I will return to this dealership. More

by Northern Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Risucci
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